Colby Warren
Holly Springs,NC
Summary
A healthcare leader dedicated to patient-centered excellence, demonstrating a consistent record of enhancing operational efficiency and cultivating a culture of patient-centricity. Proficient in managing multi-site operations, managing finances, and providing effective personnel leadership across various medical specialties. Demonstrates proficiency in customer service, conflict resolution, communication, team development, quality improvement initiatives, and revenue cycle management.
Overview
6
6
years of professional experience
Work History
Practice Manager
Harnett Health System/Cape Fear Valley Health Syst
Lillington, NC
05.2021 - Current
- Managed operational, financial, and personnel responsibilities across multiple sites, overseeing two Orthopedic surgery clinics, two Primary Care clinics, and one Pediatric clinic.
- Provide direct supervision of 52 employees supporting over 11 providers (Physicians/APP's), Certified Medical Assistants (CMA's), Licensed Practical Nurses (LPN's), Patient Representatives, Coders, and Referral Coordinators.
- Provide leadership and oversight for the Harnett Ambulatory Centralized Referral team and the Centralized Coding team.
- Responsible for efficient staffing to meet patient and departmental needs.
- Focus on cost reduction while maintaining adherence to the operating budget throughout multiple clinics.
- Improved annual clinic volumes by 12%.
- Contributed to the successful launch of a new Orthopedic & Sports Medicine clinic, facilitating the expansion of orthopedic services within Harnett County.
- Responsible for directing key areas related to operations, performance management, compliance and quality, business development, strategic and financial planning
- Directly or indirectly responsible for all improvement initiatives, including those related to patient flow, patient satisfaction, productivity improvement, and/or process improvement, in support of measurable objectives.
- Consistently seek opportunities to improve services. Assist in developing and implementing practice goals, objectives, policies and procedures.
Physician Liaison/Business Development Officer
Harnett Health System
Dunn, NC
10.2018 - 04.2021
- Developed and maintained relationships with physicians and other healthcare professionals to promote the hospital's services.
- Created reports on referral patterns for management review.
- Maintained professionality and efficiency while working closely with leadership.
- Established or maintained cooperative relationships with representatives of the community, physician groups and hospital staff.
- Contributed to the expansion of service offerings by actively participating in the recruitment and onboarding processes of physicians specializing in Neurology, Otolaryngology, Pulmonology, Orthopedics, OB/GYN, and Endocrinology.
- Assisted in the development of physician referral network by meeting with existing and potential referring physicians.
Education
MBA - Healthcare Management
University of Mount Olive
Mount Olive, NC08-2024
Bachelor of Science - Business Administration: Human Resource Management
University of Mount Olive
Mount Olive, NC05-2018
Skills
- Staff Management
- Business Development
- Operations Management
- Staff Scheduling
associations
- Leadership Fuquay-Varina Alumni Member
- Lillington Area Chamber of Commerce Board Member
- Fayetteville Technical Community College Medical Office Administration Advisory Board Member
Timeline
Practice Manager
Harnett Health System/Cape Fear Valley Health Syst
05.2021 - Current
Physician Liaison/Business Development Officer
Harnett Health System
10.2018 - 04.2021
MBA - Healthcare Management
University of Mount Olive
Bachelor of Science - Business Administration: Human Resource Management
University of Mount Olive
Similar Profiles
Nove Claire LangamanNove Claire Langaman
Registered Medical Assistant at Cape Fear Valley Health System (Urology)Registered Medical Assistant at Cape Fear Valley Health System (Urology)
Kristin BaltazorKristin Baltazor
Nurse Recruiter at CAPE FEAR VALLEY HEALTH SYSTEMNurse Recruiter at CAPE FEAR VALLEY HEALTH SYSTEM
Amanda WrightAmanda Wright
Executive Corporate Director of Professional Services at Cape Fear Valley Health SystemExecutive Corporate Director of Professional Services at Cape Fear Valley Health System