Summary
Overview
Work History
Education
Skills
Certification
Photography
Timeline
Hi, I’m

Colby Williams

New Smyrna Beach ,FL

Summary

Dynamic professional with a proven track record at Chipotle, excelling in operations oversight and customer relations. Demonstrated expertise in budget development and team leadership, driving sales growth and enhancing brand awareness. Known for fostering collaboration and implementing effective marketing initiatives, resulting in improved operational quality and customer loyalty. Managed all cash handling and records with no discrepancies.

Overview

6
years of professional experience
1
Certification

Work History

Chipotle

Assistant GM
11.2022 - Current

Job overview

  • Conducted regular inspections of facilities ensuring cleanliness and proper maintenance were always maintained at optimal levels.
  • Assisted in the development of marketing strategies to increase brand awareness and drive sales growth.
  • Managed inventory control processes to optimize stock levels, reduce waste, and maintain product quality.
  • Streamlined communication between departments for improved efficiency and smoother operations.
  • Addressed customer complaints promptly by providing appropriate resolutions that upheld the company''s reputation for excellent service standards.
  • Collaborated with the General Manager to create budget plans, monitor financial performance, and achieve operational goals.
  • Fostered a positive work environment by promoting teamwork, collaboration, and open communication among employees.
  • Maintained accurate records of all transactions including revenue generation activities such as cash handling and credit card processing.
  • Handled cash accurately and prepared deposits.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reported issues to higher management with great detail.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.

Coronado Hardware

Sales Manager
06.2019 - 04.2021

Job overview

  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
  • Implemented systems and procedures to increase sales.
  • Managed accounts to retain existing relationships and grow share of business.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Maintained cash flow and counts.

Education

Daytona State College
Daytona Beach, FL

Associate Of Arts from Education

Skills

  • Cash handling
  • Customer relations
  • Operations oversight
  • Marketing campaigns
  • Budget development
  • Team leadership expertise
  • Training and development background
  • Financial reporting
  • Budget control
  • Sales techniques
  • Vendor relationship management
  • Business development
  • Marketing initiatives
  • Sales coaching
  • Budgeting expertise
  • Sales forecasting
  • Financial leadership
  • Attention to detail
  • Time management
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Active listening
  • Time management skills
  • Patience and empathy
  • Work ethic and integrity
  • Customer assistance

Certification

I have Microsoft certifications and training.

Photography

I have been interested in photography for years and love snapping pictures!

Timeline

Assistant GM

Chipotle
11.2022 - Current

Sales Manager

Coronado Hardware
06.2019 - 04.2021

Daytona State College

Associate Of Arts from Education

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Colby Williams