Colby Wolfe
Southampton,NJ
Summary
Highly efficient McDonald's employee and Marshall's associate. I get along with everyone and work well in fast-paced and challenging environments! Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
6
6
years of professional experience
Work History
Associate
Marshalls Department Store
10.2021 - Current
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Managed customer relations through communication and helpful interactions.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Maintained relationships with customers to maximize sales opportunities.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Generated sales reports and presentations for senior management.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
McDonald's Employee
McDonald's Restaurant
04.2017 - 10.2021
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to complete orders.
- Reduced customer wait times by quickly operating customer window and sales register.
- Became familiar with products to answer questions and make suggestions.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
Education
High School Diploma -
Seneca High School
Tabernacle, NJ05.2025
Skills
- Stocking and Replenishing
- Issue Resolution
- Negotiation
- File and Records Management
- Delivery Arrangements
- Safety and Cleanliness Standards
- Team Cooperation
- Returns and Exchanges
- Calendar Management
- Merchandise Receiving and Handling
- New Hire Training
- Persuasion
- Security Practices
Timeline
Associate
Marshalls Department Store
10.2021 - Current
McDonald's Employee
McDonald's Restaurant
04.2017 - 10.2021
High School Diploma -
Seneca High School
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