Cole Beck
Rogers,MN
Summary
Dynamic professional with a proven track record in customer service and logistics, exemplified during tenure at Cub Foods and UPS. Excelled in building customer loyalty, enhancing team skills, and efficiently managing materials. Demonstrates exceptional adaptability and relationship-building abilities. Skilled in strategy and cross-cultural communication, ensuring positive outcomes in diverse environments.
Overview
7
7
years of professional experience
Work History
Retail Specialist
Cub Foods
02.2020 - Current
- Resolved customer complaints in professional and timely manner.
- Prioritized helping customers over completing other routine tasks in store.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
- Trained personnel and enforced participation in exercises focused on developing key skills.
Warehouse Worker
UPS
01.2019 - 11.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted heavy materials.
- Operated equipment while observing standard safety procedures.
- Successfully navigated large shipments of materials through tight spaces and busy facilities..
T-Ball & Soccer Instructor
Isd 728
06.2017 - 09.2017
- Responsible for children, ages 3 through 11.
- Communicated openly with parents about children's daily activities and behaviors.
- Responsible for making sure children are staying safe.
- Responsible for keeping the kids engaged and on task.
Education
No Degree - Business Management
University of St. Thomas
Saint Paul, MNSkills
- Strategy
- Guidance
- Relationship-building
- Cross-cultural communication
- Resourcefulness
- Adaptability
- Empathy
Timeline
Retail Specialist
Cub Foods
02.2020 - Current
Warehouse Worker
UPS
01.2019 - 11.2019
T-Ball & Soccer Instructor
Isd 728
06.2017 - 09.2017
No Degree - Business Management
University of St. Thomas
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