Cole Behrens
Oconomowoc,WI
Summary
Proven track record of enhancing passenger satisfaction and operational efficiency at Spring City Aviation, demonstrating a strong work ethic and exceptional attention to detail. Skilled in hazardous materials handling and adept at adapting to diverse work environments. Achieved significant improvements in safety and service quality, underscoring reliability and documentation abilities.
Overview
8
8
years of professional experience
Work History
Corporate Pilot, Charter Sales
Spring City Aviation
01.2020 - Current
- Completed post-flight maintenance reports and worked with crew chief for post-maintenance check flights.
- Planned routes, altitudes and speeds to provide fastest, safest and smoothest flights for on-time arrivals and high levels of passenger satisfaction.
- Reviewed aeronautical charts and used navigational instruments during each flight and maintained strong knowledge of government and company regulations.
- Performed comprehensive checklists prior to takeoff to reduce possible safety issues.
Customer Support Specialist
The Boat House
03.2019 - 09.2021
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Responded to customer requests for products, services, and company information.
- Delivered Boats safely and efficiently
Equipment Operator
The Club at Lac La Belle
06.2016 - 09.2019
- Operated machining equipment safely with team of operators.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Used forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites and organized according to need.
- Completed diligent equipment inspections, repairs, and maintenance actions to prolong life of each piece of machinery.
- Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.
Education
Bachelor of Arts - Communication
Edgewood College
Madison, WI2025
Skills
- Strong Work Ethic
- Documentation abilities
- Hazardous Materials Handling
- Attention to Detail
- Reliability
- Adaptability
Timeline
Corporate Pilot, Charter Sales
Spring City Aviation
01.2020 - Current
Customer Support Specialist
The Boat House
03.2019 - 09.2021
Equipment Operator
The Club at Lac La Belle
06.2016 - 09.2019
Bachelor of Arts - Communication
Edgewood College
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