Cole Brodehl
Santa Rosa,CA
Summary
Reliable team member with background in fast-paced environments including retail and hospitality. Possess strong communication skills, demonstrating ability to work collaboratively with diverse teams. Consistently contributed to customer satisfaction and business operations efficiency in previous roles. Known for problem-solving capabilities and adaptability across various tasks.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Chick-fil-A
Santa Rosa, CA
08.2024 - 12.2024
- Resolved customer issues promptly in a professional manner.
- Suggestively sold additional menu items when appropriate.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Processed cash and card payments accurately and efficiently.
Service Professional
Chick-fil-A
Elk Grove, CA
10.2022 - 08.2024
- Operated cash registers accurately to ensure proper accounting of sales transactions.
- Provided friendly and efficient customer service, including greeting customers upon arrival and handling inquiries.
- Maintained positive working relationship with fellow staff and management.
Cashier
Papa Murphy's
Galt, CA
01.2022 - 09.2022
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered customer questions and provided store information.
- Greeted customers promptly and responded to questions.
- Created exceptional pizzas for customers to enjoy at home.
Education
High School Diploma -
Liberty Ranch High School
Galt, CA06-2024
Skills
- Cleaning
- Complaint resolution
- Attention to detail
- Quality assurance
- Leadership qualities
- Goal setting and achievement
- Dependability and reliability
- Customer service
- Problem-solving
Affiliations
- Dirt Biking
- Exercise
Accomplishments
- Golden State Seal of Merit Diploma
- ASB School Board Representative
Certification
- SMAW Welding Certification
References
References available upon request.
Timeline
Team Member
Chick-fil-A
08.2024 - 12.2024
Service Professional
Chick-fil-A
10.2022 - 08.2024
Cashier
Papa Murphy's
01.2022 - 09.2022
High School Diploma -
Liberty Ranch High School
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