Cole Brooks
Kennesaw,GA
Summary
Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Server
Johnny's Pizza
10.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Construcion Crew
First Choice Viynl Siding
01.2023 - 06.2023
- Contributed to successful project outcomes by consistently meeting deadlines for various stages of the construction process.
- Reduced material waste by accurately measuring, cutting, and installing materials according to specifications.
- Loaded, unloaded, and moved material to and from storage and production areas.
Manager
Jimmy Johns
08.2021 - 12.2022
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
River Ridge High School
Woodstock, GA05.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Food Running
- Table Bussing
Accomplishments
Engineering Student with high skills for building.
Timeline
Server
Johnny's Pizza
10.2023 - Current
Construcion Crew
First Choice Viynl Siding
01.2023 - 06.2023
Manager
Jimmy Johns
08.2021 - 12.2022
High School Diploma -
River Ridge High School
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