Cole Chimenti
Los Angeles,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Pro Shop Manager
Bridges Golf Course
06.2017 - 08.2021
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
No Degree - Consumer Affairs
California State University - Long Beach
Long Beach, CA05.2025
No Degree - Sociology
Loyola Marymount University
Los Angeles, CA05.2024
Associate of Applied Science - Economics
Ohlone College
Fremont, CA05.2021
Skills
- Employee Training
- Customer Service
- Inventory Management
- Time Management
- Staff Supervision
- Cash Handling
College baseball
Played for Ohlone College, Long Beach State, and LMU. Learned many skills including teamwork, critical thinking, and work ethic
Timeline
Pro Shop Manager
Bridges Golf Course
06.2017 - 08.2021
No Degree - Consumer Affairs
California State University - Long Beach
No Degree - Sociology
Loyola Marymount University
Associate of Applied Science - Economics
Ohlone College
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