Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Cole Edwards

Milwaukee

Summary

Proficient and professional with extensive experience at Walgreens and UPS. Proven expertise in package handling and inventory management, ensuring compliance with safety protocols. Recognized for exceptional customer service and effective communication skills, consistently enhancing operational efficiency and workplace cleanliness. Committed to achieving high standards and fostering collaborative team environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Package Handler

UPS
Elm Grove
05.2022 - Current
  • Loaded semi trucks for UPS while maintaining a safe and organized work environment.
    Ensured cleanliness of trailer sides to promote safety during loading operations.
    Handled packages carefully to prevent damage during loading process.
    Acted as 'puller,' accurately routing packages to appropriate trucks based on state origins.
  • Ensured compliance with postal regulations regarding hazardous materials handling.
  • Organized packages according to type, size, destination, and other specifications.
  • Assisted in training new employees on package handling processes.

Cashier

Culver's Restaurant
Hartford
06.2018 - 09.2025
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Performed other duties as assigned by management.
  • Greeted customers and answered any questions they had about the store's products and services.

Team Member

Portillos
Brookfield
07.2022 - 08.2025
  • Greeted customers upon entering the store with friendly demeanor.
  • Operated cash registers to process payments from customers.
  • Grilled burgers to perfection
  • Sanitized broiler area to ensure optimal cleanliness
  • Supplied kitchen freezer with burger patties.

Pharmacy Technician

Walgreens
Milwaukee
01.2020 - 05.2022
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Managed filing of prescriptions, both electronically and manually.
  • Organized work areas so that everything was easily accessible when needed.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Administered Covid-19 tests

Team Associate

Walgreens
Milwaukee
01.2020 - 05.2022
  • Looked for ways to go above and beyond job requirements.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Addressed customer needs, responding to specific requests.
  • Collaborated with team members to achieve project milestones within set deadlines.
  • Built and maintained working relationships with peers and upper management.
  • Assisted in inventory management, ensuring stock levels met demand without excess.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Upheld high standards of productivity and quality in operations.
  • managed rainchecks for discounted merchandise that would not remain on sale

Education

High School Diploma -

Wauwatosa West
Wauwatosa, WI
05-2022

Skills

  • Package handling
  • Hazardous materials compliance
  • Load optimization
  • Inventory management
  • Safety protocols
  • Customer service
  • Effective communication
  • Process improvement
  • Workplace cleanliness
  • Truck loading and unloading
  • Sorting packages
  • Physical stamina

Certification

  • I have my drivers licenses

Accomplishments

  • I won "miss load champion" at UPS for having the most scans with the least amount of missloads

References

References available upon request.

Timeline

Team Member

Portillos
07.2022 - 08.2025

Package Handler

UPS
05.2022 - Current

Pharmacy Technician

Walgreens
01.2020 - 05.2022

Team Associate

Walgreens
01.2020 - 05.2022

Cashier

Culver's Restaurant
06.2018 - 09.2025

High School Diploma -

Wauwatosa West

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