Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hayley Ezell

Huntingdon,TN

Summary

To seek and maintain a full-time remote position that offers professional challenges, utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

CASE MANAGER

Carroll Academy
09.2016 - Current
  • Managed caseload of around 40 clients at one time.
  • Administered assessments and provided support to clients.
  • Developed and implemented comprehensive treatment plans to address client needs.
  • Supported individuals dealing with mental health and emotional issues.
  • Practiced crisis intervention strategies.

Enrollment Counselor

Bethel University
09.2014 - 09.2016
  • Processed enrollment applications.
  • Met or exceeded enrollment and retention goals consistently.
  • Generated leads through cold-calling, networking and other outreach methods.
  • Reached out to applicants via calls, texts, and emails.
  • Communicated details about available classes, materials and services.

Education

Bachelor Of Science - Human Services

Bethel University
Mckenzie, TN
05.2014

Skills

  • Active Listening
  • Calm and Professional Under Pressure
  • Conflict Resolution
  • Customer Support
  • Data Entry
  • Emotional Awareness
  • Microsoft Office
  • Multitasking and Organization

Timeline

CASE MANAGER

Carroll Academy
09.2016 - Current

Enrollment Counselor

Bethel University
09.2014 - 09.2016

Bachelor Of Science - Human Services

Bethel University

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