Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cole Engst

San Antonio,TX

Summary

Professional warehouse management expert with extensive experience in overseeing daily operations, inventory control, and logistics. Strong focus on fostering team collaboration and ensuring efficient workflows to achieve optimal results. Skilled in problem-solving, staff training, and adapting to changing needs, ensuring reliable performance and operational excellence. Known for effective communication, leadership, and results-driven approach.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Warehouse Supervisor

Floor and Décor
02.2024 - Current
  • Operates heavy machinery including reach trucks and forklifts
  • Use handheld device to fulfill customers order quickly and accurately
  • Timely and accurate fulfillment of customers orders, addressing issues and concerns
  • Audited stored orders to ensure accuracy and safety
  • Promoted to Warehouse Supervisor in 6 months
  • Hire, train, and mentoring warehouse staff, providing regular feedback and coaching.
  • Supervise and Coordinate daily warehouse operations
  • Maintain accurate inventory records, oversee order picking, and help conduct cycle counts
  • Ensures safe work environment, implementing and enforcing safety protocols, and maintaining compliance with regulations
  • Communicating effectively with staff, management, and other departments to ensure smooth warehouse operations.
  • Processing improvement identifying areas for improvement and implementing strategies to optimize efficiency and reduce cost.
  • Identifying and resolving problems related to inventory, shipping, receiving or staff performance.
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
  • Oversaw daily operations and shipping and handling processes.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Operated warehouse material handling equipment correctly to move loads.
  • Kept detailed records of inventories and merchandise inventory transactions.
  • Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
  • Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
  • Monitored adherence to safety protocols and company policies by staying attentive to details.
  • Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
  • Managed merchandise inventory transactions.
  • Optimized storage capacity by redesigning warehouse layout for maximum space utilization.
  • Mentored junior staff members to develop their skills in warehousing operations, fostering a supportive work environment for professional growth.
  • Coordinated cross-departmental efforts to ensure seamless communication between sales, procurement, and logistics teams.
  • Performed troubleshooting to resolve issues with equipment, devices and products.
  • Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Trained new team members on proper and safe use of tools and equipment.
  • Assigned tasks to team members to complete within designated time frames.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Enforced team adherence to safety regulations and protocols.
  • Developed and implemented strategies to improve team productivity and efficiency.

Warehouse Worker

TJX Distribution Center
07.2022 - 12.2023
  • Lead Department and Supervised 30 associates when Team Leader was preoccupied.
  • Directly communicated with Supervisors and other Team leaders to meet productivity in assigned area.
  • Used WMA and Radio to hit goals.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
  • Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
  • Reduced order processing times with meticulous attention to order picking and packaging.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Helped train new employees in safe practices and warehouse procedures.

Inventory Receiver 2

PetSmart Dc 12 Distribution center
01.2019 - 05.2022
  • Receiver 2 trained on the Dock Stocker
  • Cross trained in the fish department able to process beta, Receiving for live fish.
  • Communicated with team leaders and wave clerks to meet daily goals
  • Cross trained in mod stocking
  • Promoted to Receiver 3 in 2020
  • Knowledge of the WMS to verify full receipt of product
  • Participated in the CAYGO program (Clean as you go)
  • Participated in off-site safety training
  • Member of the Dc's Safety Team
  • Backup Trainer for Receiver 2 and 3
  • Ensured compliance with industry regulations during the receiving process, including proper handling of hazardous materials when applicable.
  • Maintained a safe working environment through routine inspections and adherence to safety protocols.
  • Streamlined the receiving process for increased efficiency by implementing an organized system for incoming shipments.
  • Trained new team members on inventory management systems and best practices for efficient workflow.
  • Supported continuous improvement efforts by evaluating current processes and suggesting potential enhancements for better efficiency and accuracy.
  • Reduced stock discrepancies with meticulous data entry and attention to detail in the tracking system.
  • Managed returns process, ensuring timely processing of defective or damaged goods while maintaining accurate records.
  • Played a vital role in reducing lead times for customer orders through prompt receiving of products from suppliers.
  • Optimized warehouse storage capacity by consolidating items and utilizing vertical space efficiently.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to leaders.
  • Used pallet jacks and dock stocker to load and unloaded goods from trucks and containers.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Sorted and delivered materials to different work areas and staff.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Compared shipping orders and invoices against contents received to verify accuracy.

Manager

Sonic Drive-in
01.2014 - 01.2019
  • Concessions Up selling Food and Drinks
  • Trained as Manager for over a year
  • Counted down registers, handled the company moneys for drop off and pick up
  • State certified for managing a restaurant “Safe Serve”
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Managed and motivated employees to be productive and engaged in work.
  • Cross-trained existing employees to maximize team agility and performance.
  • Oversaw inventory management
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Defined clear targets and objectives and communicated to other team members.

Education

High School Diploma -

Centennial High School
Peoria, AZ
01.2013

Skills

  • Team leader
  • Effective team collaboration
  • Strategic problem assessment
  • Proficient in computer applications
  • Efficient task management
  • Reliable professional
  • Proficient in WMS operations
  • Problem-solving
  • Inventory management

Certification

  • Certified Forklift operator, Floor and Decor - Current
  • Certified Reach Truck, Floor and Decor - Current
  • Certified Scissor Lift, Floor and Decor - Current

Timeline

Warehouse Supervisor

Floor and Décor
02.2024 - Current

Warehouse Worker

TJX Distribution Center
07.2022 - 12.2023

Inventory Receiver 2

PetSmart Dc 12 Distribution center
01.2019 - 05.2022

Manager

Sonic Drive-in
01.2014 - 01.2019

High School Diploma -

Centennial High School

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Cole Engst