Cole Forbes
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Materials Management Analyst
AdventHealth
08.2019 - Current
- Created usage reports for Critical Resource Managers used to make savings decisions
- Collected, organized and modeled data using PowerBI
- Responsible for creation, manipulation, and distribution of weekly Invoice Exception Report
- Creation and manipulation of Medline Freight report
- Manipulation of item master updates for distribution
- Responsible for maintenance of order sheets
- Creation of QSight Exceptions and QSight Open Orders reports
- Produced daily Empty Bin Reports
Helpline Specialist
AdventHealth
07.2018 - 08.2019
- Achieved high satisfaction rating through proactive one-call resolutions of employee issues
- Relentless follow-up on complex issues to resolution
- Learned and maintained in-depth understanding of various software, providing knowledgeable responses to diverse questions
- Assisted other facilities on various projects
Uber Partner
Uber
09.2017 - 07.2018
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL05.2018
Skills
- Creating dynamic reports with PivotTables
- Data analysis
- Task automation and report manipulation using macros and formulas
- Building charts and graphs
- Critical thinking/Problem solving
- Flexibility
- Creativity
- Communication
- Multitasking
- Customer Service
Timeline
Materials Management Analyst
AdventHealth
08.2019 - Current
Helpline Specialist
AdventHealth
07.2018 - 08.2019
Uber Partner
Uber
09.2017 - 07.2018
Bachelor of Science - Psychology
University of Central Florida
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