I am 18 years old with experience in working on a team from playing football for four years for Terre Haute North. With the years of playing I have gained many skills which i continue to take the values I learned through football which helps me work with team members no matter the background or barriers that commonly prohibit people from working with each other. I can learn skills very quickly as I have only worked in retail for under a year yet I still have better sales then some doing it longer due to my drive to reach my goals and help the company and store as much as I can.
Work History
Sales Associate
Advance Auto Parts
2318 Wabash Ave, Terre Haute, IN 47807
11.2024 - 01.2025
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Engaged with customers to build rapport and loyalty.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Solved customer challenges by offering relevant products and services.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Associate
AutoZone
2301 Wabash Ave, Terre Haute, IN 47807
01.2025 - 04.2025
Personal info
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Solved customer challenges by offering relevant products and services.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Performed cash, card, and check transactions to complete customer purchases.
Recommended complementary purchases to customers, increasing revenue.
Monitored customers for signs of security concerns and escalated issues to management.
Prioritized helping customers over completing other routine tasks in store.
Sales Associate
Advance Auto Parts
1798 IN-163, Clinton, IN 47842
04.2025 - Current
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Engaged with customers to effectively build rapport and lasting relationships.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Coordinated sales promotions and events to drive store traffic and increase sales volume.
Monitored sales trends to adjust sales strategies and meet changing customer demands.
Resolved customer complaints with patience and understanding, restoring customer confidence.
Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
Managed inventory to ensure product availability, contributing to uptick in sales.