Summary
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Cole Grayless

Terre Haute,IN

Summary

I am 18 years old with experience in working on a team from playing football for four years for Terre Haute North. With the years of playing I have gained many skills which i continue to take the values I learned through football which helps me work with team members no matter the background or barriers that commonly prohibit people from working with each other. I can learn skills very quickly as I have only worked in retail for under a year yet I still have better sales then some doing it longer due to my drive to reach my goals and help the company and store as much as I can.

Work History

Sales Associate

Advance Auto Parts
11.2024 - 01.2025
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Sales Associate

AutoZone
01.2025 - 04.2025
  • Personal info
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Solved customer challenges by offering relevant products and services.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Recommended complementary purchases to customers, increasing revenue.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Prioritized helping customers over completing other routine tasks in store.

Sales Associate

Advance Auto Parts
04.2025 - Current
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Coordinated sales promotions and events to drive store traffic and increase sales volume.
  • Monitored sales trends to adjust sales strategies and meet changing customer demands.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
  • Managed inventory to ensure product availability, contributing to uptick in sales.

Education

graduate -

Terre Haute North
Terre Haute, Indiana
06-2025

Skills

  • Project Management
  • Teamwork
  • Time Management
  • Leadership
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Reliable and punctual
  • Goal oriented
  • Cash handling
  • Money handling
  • Cash register operation
  • Verbal/written communication
  • Stocking and receiving
  • Cash handling accuracy
  • Client service
  • Sales expertise
  • Product sales
  • Sales strategies
  • POS system operation
  • Meeting deadlines
  • Upselling
  • Professional demeanor
  • Retail store operations
  • Sales training
  • Payment processing
  • Inventory tracking
  • Sales development
  • Inventory control
  • Merchandise display
  • Sales goals attainment
  • Point of sale operation
  • Sales trends
  • Promotional support
  • Fraud detection
  • Money transfer systems
  • Retail loss prevention
  • Goal tracking
  • B2B sales and customer service
  • Positive and professional
  • Written and oral communication skills

LANGUAGES

English

Timeline

Sales Associate

Advance Auto Parts
04.2025 - Current

Sales Associate

AutoZone
01.2025 - 04.2025

Sales Associate

Advance Auto Parts
11.2024 - 01.2025

graduate -

Terre Haute North