Cole Gumpert
Naples,FL
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer and results driven with a strong focus on customer service, sales performance and achieving a high level experience in every interaction. I’m motivated by any measurable results and contentment of seeing my efforts directly contribute to overall business success and growth. Through my previous roles in customer service and team support, I’ve learned how to communicate clearly and step up when the team needs me most. I have built a reputation for being reliable, driven and focused on delivering a positive experience.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Sales Intern
Graham Rahal Performance
05.2026 - 08.2026
- Conducted market research to identify potential clients and industry trends.
- Assisted in preparing sales presentations, enhancing engagement with prospective customers.
- Collaborated with team members to develop targeted marketing strategies for product promotions.
- Managed customer inquiries, providing timely responses and maintaining high satisfaction levels.
- Managed customer expectations and helped navigate sales processes.
- Analyzed customer feedback and identified areas for improvement.
- Participated in sales meetings and presentations to gain knowledge and insight.
Inventory Specialist
Ford Motor Company
06.2025 - 08.2025
- Ensured dealership lots were well-maintained and organized
- Safely transported vehicles between locations
- Supported sales and service teams in providing exceptional customer service
- Maintained clean and accessible vehicles on the lot
- Assisted sales staff with vehicle retrieval for test drives and showings
- Collaborated with dealerships to prepare vehicles for customer delivery and showroom presentation
Barback/Busser/Food Runner
Wolfies Grill
05.2025 - 08.2025
- Supported servers and bartenders during peak hours by running drinks and clearing tables
- Ensured bar area was organized, well-supplied, and customer-ready at all times
- Delivered fast, friendly service to customers in a high-volume environment
- Maintained cleanliness and order to ensure a positive guest experience
- Assisted team members by completing tasks quickly and reliably during busy shifts
- Ability to lift and carry heavy items (kegs, boxes, ice)
Detailer
Ultimate Garages LLC
06.2022 - 01.2023
- Applied protective coatings, polishes, and cleaners to maintain vehicle paint, glass, and interior
- Utilized interior & exterior detailing techniques to enhance vehicle appearance
- Provided mobile and on-site detailing services for individual clients and dealership partners
- Demonstrated exceptional customer service skills
- Implemented protective coatings to preserve vehicle paint
- Utilized polishing techniques to enhance the shine of vehicle surfaces
Education
Associate of Arts - Finance
Florida State University
Tallahassee, FL05.2027
High School Diploma - undefined
Barron High School
Naples, FL05.2023
Skills
- Customer service
- Restaurant experience
- Communication skills
- Time management
- Guest services
- Sales strategies
- Lead generation
- Quality control
- Cash handling
- Point of sale operation
Certification
Xpel Tint Certification
Timeline
Sales Intern
Graham Rahal Performance
05.2026 - 08.2026
Inventory Specialist
Ford Motor Company
06.2025 - 08.2025
Barback/Busser/Food Runner
Wolfies Grill
05.2025 - 08.2025
Detailer
Ultimate Garages LLC
06.2022 - 01.2023
High School Diploma - undefined
Barron High School
Associate of Arts - Finance
Florida State University