Cole Haeska
Wichita
Summary
Experienced in customer relations, team management and problem solving to ensure there is quality and success in any business.
Overview
5
5
years of professional experience
Work History
Counterfeit, Integra Technologies
02.2025 - 05.2025
- Utilized high tech equipment like X-Ray machines and XRF machines to test authenticity of superconductors.
- Kept structured and detailed notes to correctly and completely fill out reports of my findings for customers to look over.
- Kept up to date on critical information regarding new counterfeit tactics for computer chips and how to detect them.
Lead Operator
Integra Technologies
08.2022 - 02.2025
- Facilitating a work team of over fifteen operators in project planning and problem solving to continue a consistent work flow on the factory floor.
- Having a detailed understanding of the computer systems and programs to direct work flow for maximum efficiency.
- Managing the work force as a leader providing the team with knowledge and direction while working to keep a positive work environment.
- Provided detailed reports and presented the information to senior staff to give them an understanding of work completed and issues needing to be resolved.
Home Depot Electrical Associate
The Home Depot
05.2021 - 03.2022
- Oversaw the entire section of the store where all of the electrical equipment and supplies were located
- Approx 10 isles of shelves and products
- Developed team relationships by working closely with other associates in related departments within the store
- Assisted customers seeking advice or guidance on questions or projects with regards to electrical products or installation
- Engaged with customers to maximize their experience and ensure satisfaction.
Target Associate
Target
08.2020 - 03.2022
- Maintained a high level of professionalism maintaining the back electronics and toy section within Target
- Engaged with customers to assist them finding the appropriate item within the store or offering information regarding any electronic devices within my department
- Cleaned and kept the electronics and toy section stocked and tidy after heavy guest use
- Expand my technical expertise on stocked product through research or consulting with my peers to better serve and answer future guests questions
- Utilized Targets POS system to efficiently check out guests and keep them happy.
Education
Bachelor of Arts - Mass Communications
Saint Cloud State University
01.2001
Minor - Film Studies
Saint Cloud State University
01.2001
Skills
- Communications
- Team management
- Customer service
- Computer Knowledge Windows/Apple
- Organization
- Operational improvement
- Problem resolution
- Analytical
Timeline
Counterfeit, Integra Technologies
02.2025 - 05.2025
Lead Operator
Integra Technologies
08.2022 - 02.2025
Home Depot Electrical Associate
The Home Depot
05.2021 - 03.2022
Target Associate
Target
08.2020 - 03.2022
Minor - Film Studies
Saint Cloud State University
Bachelor of Arts - Mass Communications
Saint Cloud State University
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