Summary
Overview
Work History
Education
Skills
Timeline
Generic

COLE HAGA

I'm Open To Anything.
Prescott Valley,AZ

Summary

A hard working, highly motivated professional who understands the importance of balancing work, fun, and health. Capable of working alone or in a team to better the health and overall well being of everyone.

Overview

9
9
years of professional experience

Work History

Rural Carrier Associate

USPS
02.2024 - Current
  • Effectively communicated with local postmasters regarding any discrepancies or special requests encountered during daily deliveries.
  • Boosted overall productivity by staying up-to-date on postal regulations, technological advances, and tools that improved delivery methods.
  • Reduced the occurrence of misdelivered mail by diligently verifying addresses before each dropoff.
  • Demonstrated flexibility in adjusting schedules to accommodate unexpected staff shortages or increased workload demands.

Dispensary Manager

Nirvana Center
08.2022 - 12.2023
  • Answered questions about store policies and addressed customer concerns.
  • Provided friendly service and assistance to patients to promote customer loyalty, satisfaction and sales.
  • Consistently help multiple customers A day while keeping a positive attitude and great patience.
  • Sure to show up to work ready for whatever the day brings while maintaining good attendance and appearance.
  • Experienced in Breaks, Counting down drawers, doing returns, dealing with difficult customers, and always open to learning.


Dispensary Associate/Manager

Harvest
11.2021 - 08.2022
  • Started as a part-time dispensary associate and was promoted within 6 months in April of 2022 to a shift supervisor position.
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Organized and printed inventory labels and can efficiently use leaflogix POS systems and LLX 3.0 for inventory, daily sales tracking, and register operations.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Restocked, organized, and ran the sales floor daily.
  • Maintained up-to-date knowledge of store sales, payment policies, and security standards.
  • Enforced company policies and regulations with employees.

Personal Trainer

Esporta Fitness
10.2021 - 02.2022
  • Designed specific workout systems for individual clients based on performance ability.
  • Developed, planned and led personal and group fitness sessions.
  • Trained clients in areas such as strength training, cardio vascular exercise and stretching.
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
  • Educated club members about relationship between nutrition and fitness.

Uber Partner

Uber Eats
11.2020 - 09.2022
  • Maintain Uber Eats Pro Diamond position with over 1000 deliveries.
  • Achieved high customer ratings (99%) on post-trip surveys for timeliness and customer service.
  • Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.

Team Member/Warehouse Manager

Uniquities Furniture and Mattresses
08.2019 - 02.2020
  • Interacted with customers daily and assisted with loading furniture into vehicles.
  • Unloaded and organized over 100 boxes every Friday.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
  • Cleaned and maintained warehouse.
  • Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.

Infantryman

Marine Corps
06.2015 - 05.2019
  • During my time in the Marine Corps, I served as a basic Rifleman for 1 year and was then promoted to A team Leader/ Supervisor in charge of 4 individuals for 6 months. After 6 months, I was then promoted to the position of Assistant Patrol Leader/ 2nd in charge of 12 individuals for the remainder of the time on my contract.
  • While in a leadership position, I was able to refine my skills as a leader through teaching and mentoring along with learning about myself and working on my weaknesses.
  • Deployed to Baghdad, Iraq (end of 2016 - the beginning of 2017) Guarding the United States Embassy and Helmand, Afghanistan (summer of 2018) training the Afghanistan National army while in a hostile environment.
  • Trained and mentored 4 individuals over the course of 1.5 years in military tactics, life skills, health, fitness, working as a team, and how to deal with stressful situations.
  • Led a fire team during infantry dismounted battle drills and situational training exercises.
  • Developed over 10 training programs for Marines to develop top-notch combat and non-combat performance.
  • Instructed personnel in de-escalation and conflict resolution techniques for use in foreign national negotiations and cooperative actions.
  • Taught personnel to mitigate environmental hazards and properly use personal protective equipment.

Education

Associate of Arts - Exercise Science

Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ
08.2019 - 2021.07

High School Diploma -

Wickenburg High School
Wickenburg, AZ
08.2011 - 2015.05

Skills

    Effective communication skills

Dependable and reliable

Leadership

Good listening skills

Problem-Solving

Multitasking Abilities

Analytical and Critical Thinking

Organization and Time Management

Drawer management

Cash Handling

Product knowledge

Policies and procedures

Conflict resolution techniques

Timeline

Rural Carrier Associate

USPS
02.2024 - Current

Dispensary Manager

Nirvana Center
08.2022 - 12.2023

Dispensary Associate/Manager

Harvest
11.2021 - 08.2022

Personal Trainer

Esporta Fitness
10.2021 - 02.2022

Uber Partner

Uber Eats
11.2020 - 09.2022

Associate of Arts - Exercise Science

Maricopa Community Colleges - Estrella Mountain Community College
08.2019 - 2021.07

Team Member/Warehouse Manager

Uniquities Furniture and Mattresses
08.2019 - 02.2020

Infantryman

Marine Corps
06.2015 - 05.2019

High School Diploma -

Wickenburg High School
08.2011 - 2015.05

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COLE HAGAI'm Open To Anything.