Cole Hansen
Pittsburgh,PA
Summary
Motivated business management student at the University of Alabama, with a strong background in leadership, teamwork, and customer service. Former collegiate athlete and fraternity member, experienced in balancing demanding schedules while excelling in academics and extracurriculars. Skilled in communication, problem-solving, and operations support, with proven hands-on experience in hospitality, event preparation, and team coordination. Competitive, adaptable, and driven to succeed in fast-paced professional environments.
Overview
2
2
years of professional experience
Work History
Golf Course Assistant
Shannopin Country Club
Pittsburgh, PA
05.2023 - Current
- Directed daily cart barn operations, preparing and staging 60+ carts to ensure that members were equipped before rounds
- Organized and executed 15+ golf outings and tournaments, coordinating logistics to deliver a seamless player experience
- Trained and supervised eight new employees on club policies, service standards, and operational procedures
- Maintained the driving range by rotating over 1,000 practice balls daily, collecting more than 50 baskets per shift, and setting up more than 20 hitting stations to ensure a clean, organized, and member-ready facility
- Responded to member requests and resolved issues quickly, prioritizing satisfaction and service quality
- Assessed overall course operations by restocking golf carts with tees, towels, and scorecards, assisting with light turf maintenance, and preparing equipment and supplies for 10+ member events throughout season
Education
Bachelor of Science - Business Management
The University of Alabama
Tuscaloosa, AL05-2027
Some College (No Degree) - Business
Bethany College
Bethany, WVSkills
- Leadership – Developed as a former collegiate basketball player and fraternity member, where leading peers and supporting team success was essential
- Disciplined – built through balancing athletics, academics, and work, showing consistency and focus under pressure
- Customer service – strengthened by assisting country club members daily, ensuring high-quality experiences and satisfaction
Timeline
Golf Course Assistant
Shannopin Country Club
05.2023 - Current
Bachelor of Science - Business Management
The University of Alabama
Some College (No Degree) - Business
Bethany College
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