Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Cole Horning

Sacramento,CA

Summary

Dynamic and dedicated professional with extensive experience at Taco Bell, excelling in management and customer service. A fast learner and hardworking problem solver, I consistently improved operational efficiency while training staff and resolving customer complaints. Skilled in multi-tasking and maintaining high standards, I thrive in fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Crew Member

KFC
Sacramento, CA
02.2024 - Current
  • Became cross trained in all aspects of the job
  • Prepared food in accordance with California food safety guidelines
  • Completed various deep cleaning tasks on a daily basis
  • Handyman for the crew
  • Constantly giving the best customer service possible ensuring they have a great visit
  • Upheld KFC brand standards and expectations

DMO

Blackstone Inc. for Apple
Sacramento, CA
01.2024 - 07.2024
  • Worked in a high stress environment
  • Kept a clean kitchen and dishroom
  • Quickly moved up to keeping track of and organizing inventory
  • Helped cook in spare time

Teacher

Champions/kinder care EXL
Sacramento, CA
02.2023 - 01.2024
  • Taught children curriculum
  • Gave inclusivity lessons
  • Helped them with homework
  • Kept an active headcount
  • Kept an eye out for safety concerns
  • Played games with them, either outside or inside
  • Maintained and organized supplies for the entire program

Combiner Box Assembler

Construction Innovations
Sacramento, CA
07.2022 - 12.2023
  • Assembled combiner box kits
  • Quality checked product
  • Became forklift certified
  • Helped out in other departments when asked
  • Made sure power tools were operating properly and fixed if they weren't
  • Prepped combiner boxes for shipping
  • Documented each unit made
  • Kept a log of units assembled daily

Grill Cook

Leatherby's Family Creamery
Sacramento, CA
09.2021 - 10.2022
  • Prepared customers orders quickly and efficiently
  • Maintained a very clean working station
  • Kept tabs on every order
  • Greeted guests in the store
  • Closed the store
  • Emptied grease traps, did dishes, scrubbed floors

Shift Lead/Manager

Taco Bell Restaurant
Sacramento, CA
11.2021 - 06.2022
  • Trained staff on workplace etiquette and food safety
  • Took care of customer complaints, quickly resolving them
  • Kept track of inventory every night
  • Money handling/safe counts daily
  • Sole manager for the closing shift
  • Reviewed sales transactions from that day
  • Kept the store operating efficiently while meeting company time goals
  • Very fast-paced environment
  • Managed labor percentages and took according action to make sure it wouldn't exceed the allowed amount

Palletizer

Aerotek: Working for Construction Innovations
Sacramento, CA
04.2021 - 06.2021
  • I counted over 1,000 various solar panel parts a day and quality checked each part to ensure that it was up to standard
  • Neatly put as many items that would fit into a box to prepare for shipping or prepared it myself into a pallet
  • Labeled each box or pallet and uploaded it into a secure database
  • Communicated with higher ups about any concerns I had about product quality or any issues going on with the assembly line
  • Came up with a system to maximize product production and keep up with counts at the same time
  • When I had the chance I helped the assembly line prepare the parts so that more could be produced
  • Organized the warehouses boxes and pallets full of the equipment
  • Worked 10 hour shifts, 5-6 days a week

Crew Member

Taco Bell
Sacramento, CA
10.2019 - 04.2021
  • Gave a friendly greeting to everyone I saw, making them feel welcomed into the environment
  • Accurately and quickly took customers orders and answering any questions they had
  • Charged customers and kept an accurate count of my till making sure to give out exact change
  • Prepared food for the store, made customers orders properly
  • General cleaning and deep cleaning of food equipment
  • Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout my shift

Education

High School Diploma -

Sava: Sacramento Academic And Vocational Academy
Sacramento, CA
05.2021

Some College (No Degree) - Computer Science

CRC
Sacramento, CA

Skills

  • Fast learner
  • Extremely friendly
  • Skilled in management
  • Hardworking problem solver
  • Outside the box thinking
  • Dedicated
  • Driven
  • Multi-tasking
  • Great sense of priority

Certification

  • Previously Forklift Certified

References

References available upon request.

Timeline

Crew Member

KFC
02.2024 - Current

DMO

Blackstone Inc. for Apple
01.2024 - 07.2024

Teacher

Champions/kinder care EXL
02.2023 - 01.2024

Combiner Box Assembler

Construction Innovations
07.2022 - 12.2023

Shift Lead/Manager

Taco Bell Restaurant
11.2021 - 06.2022

Grill Cook

Leatherby's Family Creamery
09.2021 - 10.2022

Palletizer

Aerotek: Working for Construction Innovations
04.2021 - 06.2021

Crew Member

Taco Bell
10.2019 - 04.2021

High School Diploma -

Sava: Sacramento Academic And Vocational Academy

Some College (No Degree) - Computer Science

CRC
Cole Horning