Summary
Overview
Work History
Education
Skills
References
Interests
Timeline
Generic

Cole Howell

Fairborn

Summary

Completed efficient, high-quality landscaping work for business, residential and institutional customers. Maintained cost-effective operations and achieved high satisfaction ratings. Background includes working alone or with crew members to perform several jobs per week.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Shop/Truck Crew

Dodds Memorials
01.2025 - 07.2025
  • Ensured accurate cargo loading and unloading for seamless customer deliveries.
  • Provided exceptional customer service during deliveries, fostering long-term business relationships.
  • Handled high-pressure situations calmly, resolving any conflicts or challenges that arose during transport operations.
  • Developed strong relationships with clients through professional communication and superior service quality.
  • Demonstrated excellent time management skills by planning efficient routes based on traffic patterns, road closures, or other factors affecting travel times.
  • Navigated challenging weather conditions effectively, ensuring safe delivery of goods without delays or incidents.
  • Upheld strict adherence to company guidelines on weight limits and cargo distribution within trailers for optimal safety standards.
  • Loaded and secured cargo properly, minimizing damage during transit while maintaining load balance for safe handling of the vehicle.
  • Assisted in warehouse operations, improving overall productivity of the team.
  • Managed driver logs and trip reports accurately, ensuring compliance with company policies and regulations.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

Grounds Crew

Kettering Health
06.2023 - 04.2024
  • Scheduled regular maintenance tasks based on seasonal needs.
  • Removed debris from walkways and driveways with rakes or leaf blowers.
  • Communicated with supervisors about any issues or concerns that arose during work hours.
  • Cleaned up work sites after each job was completed; disposed of trash properly.
  • Repaired fences, decks and other structures on the property when needed.
  • Collaborated with other crew members to complete large-scale projects efficiently.
  • Performed regular maintenance of grounds, including mowing, trimming, edging, pruning, and planting.
  • Assisted in the installation of new landscaping features such as trees, shrubs, and flower beds.
  • Participated in snow removal operations using shovels and snowblowers when necessary.
  • Operated light construction equipment such as tractors, mowers, blowers, trimmers and other power tools.
  • Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
  • Applied mulch and burlap coverings to bushes and trees for winter.
  • Pruned and trimmed trees and shrubs with shears and pruning saws.
  • Advised customers on plant, flower or shrubbery care.
  • Cared for lawns by mulching, aerating, weeding or grubbing.
  • Mixed and sprayed or spread fertilizers, herbicides, or insecticides using hand or automatic dispensers.
  • Maintained cleanliness and organization of work areas, tools, and equipment.

Pizza Maker/Head Dishwasher

Jet's Pizza
05.2022 - 06.2023
  • Customer service, inventory control, order implementation, and general housekeeping.
  • Cleaned and sanitized kitchen surfaces and equipment.
  • Handled customer orders in a timely manner, ensuring accuracy of order.
  • Stocked shelves with necessary ingredients for making pizzas.
  • Assisted other cooks in preparing salads, sandwiches, desserts and appetizers.
  • Checked temperature of ovens prior to use to ensure optimal cooking temperatures.
  • Organized storage areas for unused ingredients or supplies.
  • Rotated stock items so that oldest product was used first.
  • Followed established recipes when creating specialty pizzas requested by customers.
  • Operated the pizza oven, ensuring pizzas were cooked to order.
  • Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Modified standard recipes to address customer requests for substitutions or allergen concerns.
  • Used pizza cutter to slice whole pizzas according to customer size specifications.
  • Worked closely with cashiers to obtain order information and accurately complete customers' orders.
  • Prepared multiple orders at once for speedy service.
  • Kept items warm until sold using heat lamps.
  • Checked completed orders for correct quantity and quality.
  • Disposed of broken or damaged dishes according to established protocols.
  • Ensured proper sanitation and hygiene standards were met in the dishwashing area.
  • Demonstrated effective communication skills when working with customers and coworkers alike.
  • Handled hazardous materials such as soaps, cleaners, degreasers, and bleach solutions according to OSHA guidelines.
  • Swept and mopped floors at end of shift to comply with sanitary regulations.

Cashier/Line Worker

Chipotle
09.2020 - 06.2021
  • Conducted price checks for special orders or discounts as requested by customers.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that with managers that customers were of legal age to purchase alcohol .
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Performed other duties as assigned by management.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Stocked shelves with merchandise when needed.
  • Resolved customer complaints professionally in accordance with company policy.
  • Followed company security procedures for handling large sums of money.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Issued receipts, refunds, credits or change due to customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Worked closely with front-end staff to assist customers.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.

Education

High School Diploma -

Beavercreek High School
Beavercreek, Ohio
05-2023

Skills

  • Snow Removal
  • Leaf blowing
  • Grounds Maintenance
  • Fertilizer Application
  • Planting
  • Customer Service
  • Lawn Care
  • Weeding and Edging
  • Maintaining equipment
  • Heavy Lifting
  • Verbal Communication
  • Organization
  • Returns processing
  • Customer Assistance
  • Cash Handling
  • Cash Management
  • Staff Training
  • Cash Register Operation
  • Crane Operation

References

References available upon request. References Heather Sproull 2660 Dayton-Xenia Road Beavercreek, Ohio 45434 (937) 458-2597 Grant Cox 3970 Laurel Drive Apt. 5 Beavercreek, Ohio 45324 (937) 620-0024

Interests

Creating an online business one day.

Timeline

Shop/Truck Crew

Dodds Memorials
01.2025 - 07.2025

Grounds Crew

Kettering Health
06.2023 - 04.2024

Pizza Maker/Head Dishwasher

Jet's Pizza
05.2022 - 06.2023

Cashier/Line Worker

Chipotle
09.2020 - 06.2021

High School Diploma -

Beavercreek High School

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