Cole Huish
Centerville
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Experienced Customer Service Representative with 2 years of experience working in busy, fast-paced call center. Committed to providing prompt, quick and accurate service to large volume of outbound calls. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Pipe Fitter
Summit Fire And Secruity
11.2023 - Current
- Increased efficiency by collaborating with team members to install, assemble and repair piping systems in various construction projects.
- Enhanced safety by conducting regular inspections of tools and equipment, ensuring proper maintenance and functionality.
- Reduced project completion time by interpreting blueprints, sketches, and specifications to accurately plan pipefitting installations.
- Improved workflow with efficient pipe system modifications, including cutting, threading, welding, and soldering components as needed.
Sales Rep
FNX Fit
07.2023 - 10.2023
- Business to consumer sales as well as customer support
- Set up calls with customer – pitch them on joining the team and maximizing dollar amount spent when signing up
- Maintaining customer relations with everyone signed up, putting in monthly orders for them and answering any questions along the way.
- (Would sign people up as brand ambassadors to our company) 1200+ Deals closed
- 300k in sales
- Average order value of 250$, selling dietary supplements
- (all outbound calls)
Traeger Sales Rep
05.2022 - 09.2022
- Traveling Salesman for Traeger
- In-person business to consumer sales
- Travel to Costco's around the country and cold-pull people into sales pitches.
Sales Rep
FNX Fit
03.2021 - 04.2022
- Business to consumer sales as well as customer support
- Set up calls with customer – pitch them on joining our team and maximizing dollar amount spent when signing up
- Maintaining customer relations with everyone signed up, putting in monthly orders for them and answering any questions they have along the way.
- Would sign people up as brand ambassadors to our company. 1200+ Deals closed
- 300k in sales
- Average order value of ~250$, selling dietary supplements
- (all outbound calls)
Mover
Just the Movers
03.2020 - 01.2021
- Moved furniture and boxes using utility dolly and truck ramp.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 200 lbs.
- Arranged items at destination according to customer requests and instructions.
- Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
Leasing Agent
Cornerstone Residential
04.2019 - 01.2020
- Promoting companies’ available units and meeting our monthly goal of units sold
- Talking to clients over the phone and in person going over available properties and what property would best fit them
- Manage online advertisements.
- Performed background, reference and credit checks as part of screening process of prospective tenants
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts
- Conducted property tours to highlight features of properties
- Greeted clients, showed apartments, and prepared leases
Server / Waiter
The Charleston Draper
01.2018 - 02.2019
- Managing Multiple tables with high workloads at a 5 star restaurant
- Promoting Specials and wine recommendations to maximize sales
- Having good memory of the menu and wine pairings
- Being able to micromanage multiple guest groups at once.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School Diploma -
Viewmont High School
06.2016
Peninsula College / Western Wyoming
Bachelors in Computer Science -
Weber State University
Skills
- Good Communication
- Very good work Ethic
- Very Fast Learner
- Appointment Scheduling
- Call Management
- Account Management
- Payment Processing
- Call Center Operations
- Customer Service
- Service Recommendations
Sports
Former High school and college athlete. Taught me a lot about leadership and also how to work with others to achieve common goals.
Timeline
Pipe Fitter
Summit Fire And Secruity
11.2023 - Current
Sales Rep
FNX Fit
07.2023 - 10.2023
Traeger Sales Rep
05.2022 - 09.2022
Sales Rep
FNX Fit
03.2021 - 04.2022
Mover
Just the Movers
03.2020 - 01.2021
Leasing Agent
Cornerstone Residential
04.2019 - 01.2020
Server / Waiter
The Charleston Draper
01.2018 - 02.2019
High School Diploma -
Viewmont High School
Peninsula College / Western Wyoming
Bachelors in Computer Science -
Weber State University
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