Cole Kuehl
Louisville,KY
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Account Executive Ticket Sales
Louisville City FC And Racing Louisville FC
08.2024 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Fan Experience Director
Kalamazoo Growlers
11.2022 - 08.2024
- Achieved all-time record for season ticket sales in 2023 and second-best in 2024
- Ensure exceptional game-day experiences through personalized customer interactions and CRM utilization
- Mentor interns in ticket sales strategies and customer service, fostering a high-performance culture
- Developed and oversee Kids Club to enhance family engagement at games
Part-time Ticket Sales Representative
Kalamazoo Growlers
09.2022 - 11.2022
- Assisted in marketing initiatives for Season Ticket department
Box Office Intern
Battle Creek Battle Jacks
05.2022 - 08.2022
- Provided superior customer experiences during events, fostering valuable connections
Athletic Intern
Athletic Mentors
05.2021 - 08.2021
- Provided personalized training and support to athletes
Crew Member
Zeigler Auto Group
06.2018 - 08.2020
- Motocross track crew, shipping department, and Technician
Education
Bachelor of Arts - Sports Management
Wisconsin Lutheran College
Milwaukee, WI05.2022
High School Diploma -
Gull Lake High School
Richland, MI06.2018
Skills
- Accountability
- Time Management
- Resiliency
- Teamwork
- Leadership
- Account Management
- Customer Service
- Strategic selling
- Lead Development
- Sales proficiency
Accomplishments
- Achieved renewal goal of 80% through effectively helping with providing an amazing experience
- .Helped achieved Organization of the Year in the Northwoods League
- Helped achieve and develop multiple sellouts
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 5 staff members.
Timeline
Account Executive Ticket Sales
Louisville City FC And Racing Louisville FC
08.2024 - Current
Fan Experience Director
Kalamazoo Growlers
11.2022 - 08.2024
Part-time Ticket Sales Representative
Kalamazoo Growlers
09.2022 - 11.2022
Box Office Intern
Battle Creek Battle Jacks
05.2022 - 08.2022
Athletic Intern
Athletic Mentors
05.2021 - 08.2021
Crew Member
Zeigler Auto Group
06.2018 - 08.2020
Bachelor of Arts - Sports Management
Wisconsin Lutheran College
High School Diploma -
Gull Lake High School
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