Summary
Overview
Work History
Education
Skills
Timeline
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Cole Lintula

La Crosse

Summary

Dynamic professional with a proven track record at Target, enhancing customer satisfaction through exceptional service and efficient problem-solving. Skilled in teamwork and collaboration, adept at multitasking across various roles with a focus on achieving sales targets. Demonstrates a friendly, positive attitude and strong organizational abilities, contributing significantly to team success.

Overview

7
7
years of professional experience

Work History

Pacesetter

Target
08.2021 - Current
  • Handle money and closing operations at the end of each shift
  • Run the service desk doing exchanges, price changes, returns, order pick-up, and any other customer service related issues
  • Cashiering
  • Stocking shelves and backstocking overstock
  • Cart attendant duties such as taking out garbages, pushing in carts, emptying hanger bins, cleaning bathrooms, and customer carry ins/outs
  • Drive up orders(mobile pick up orders)
  • Team lead responsibilities when a team lead is not present(price changes, covering break schedules, etc)

Paint Department Associate

Menards
04.2021 - 06.2021
  • Improved paint department efficiency by streamlining inventory management and organization processes.
  • Exceeded sales targets consistently through proactive upselling of related products such as brushes, rollers, and primers.
  • Collaborated closely with other departments to execute store-wide initiatives, driving overall customer experience improvement.
  • Assisted in staff training and development, imparting knowledge of paint products, techniques, and industry trends.
  • Conducted regular stock audits to maintain accurate inventory levels, preventing stock-outs or overstock situations.
  • Maintained a clean and safe work environment, ensuring compliance with OSHA regulations for hazardous materials handling.
  • Optimized display layouts for enhanced visual appeal while simultaneously improving ease of access for customers.
  • Contributed to team success by staying current on product innovations and sharing insights during team meetings.
  • Managed paint mixing station diligently, achieving precise color matches according to customers'' specifications.
  • Effectively balanced multiple responsibilities including cashiering duties, maintaining department cleanliness standards, restocking shelves regularly.
  • Mixed paint colors to create custom blends, using paint mixing machine and spatulas.
  • Maintained stock shelves by fronting, facing and straightening products throughout shift.
  • Utilized company website and vendor catalogs to locate special order items for customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Sales Associate

Walmart
06.2020 - 03.2021

Team Member

Jumpstart Trampoline Park
11.2019 - 06.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

Sales Associate

Walmart
08.2018 - 06.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Dishwasher

Coulee Golf Bowl
09.2017 - 06.2018
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
  • Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.

Education

Onalaska High School
Onalaska, WI
05.2018

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Money services
  • Online orders
  • Covering breaks in different work areas
  • Backing up different work areas when needed
  • Relatability
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Computer skills
  • Organization and time management
  • Decision-making
  • Problem resolution
  • Verbal communication

Timeline

Pacesetter

Target
08.2021 - Current

Paint Department Associate

Menards
04.2021 - 06.2021

Sales Associate

Walmart
06.2020 - 03.2021

Team Member

Jumpstart Trampoline Park
11.2019 - 06.2020

Sales Associate

Walmart
08.2018 - 06.2019

Dishwasher

Coulee Golf Bowl
09.2017 - 06.2018

Onalaska High School

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Cole Lintula