Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cole Luke

Fort Collins,CO

Summary

Competent Server Trainer offering 3 years of food service experience in high volume restaurants. Quick learner with good multitasking skills and exceptional work ethic. Delivers training on discussing menu items in detail, providing targeted suggestions and finishing dishes for new employee development.

Overview

4
4
years of professional experience

Work History

Server - Trainer

Fish and Company
05.2020 - 09.2023
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.

Drive Thru Employee

Dairy Queen
05.2019 - 07.2020
  • Responsible for learning and making variety of product as well as handling cashier responsibilities and customer relations both at drive thru and in store
  • Gaining experience with customer relations, working with a team, and working in high intensity situations.
  • Resolved customer complaints promptly, demonstrating empathy and understanding in addressing their concerns.

Education

Associate of Science - Enviormental Science

Arapahoe Community College
Littleton, CO
05.2024

Skills

  • Effective Time Management
  • Menu Memorization
  • Safe Food Handling
  • Order Accuracy
  • High-volume dining
  • Upselling strategies

References

  • Trevor Escalante, Former Employer, (720) 369-8300
  • Zachary Cartaya, Mentor, (303) 601-7941
  • Max Clausen, Former Coworker, (720) 616-1520

Timeline

Server - Trainer

Fish and Company
05.2020 - 09.2023

Drive Thru Employee

Dairy Queen
05.2019 - 07.2020

Associate of Science - Enviormental Science

Arapahoe Community College

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Cole Luke