Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cole Macklem

Owasso

Summary

A reliable, hard working person, with an eagerness to take in new skills. My career as a fire alarm and data technician has made me exceptional at time management, customer service, and problem-solving. The chaotic nature of construction sites has made me adept at improvising and being able to quickly adapt to problems. I am seeking a career change to pursue a long-standing passion: the automotive sales industry.

Overview

7
7
years of professional experience

Work History

Fire Alarm Technician

Matlock Security Services
01.2023 - Current
  • Fully installed fire alarms and various security devices.
  • Communicated effectively with customers, answering questions, and concerns regarding systems.
  • Commissioned new fire alarm systems, installing related hardware and software required by facilities.
  • Responded to maintenance calls and troubleshot devices.

Data Technician

DCI Communications
01.2020 - 01.2023
  • Responded to service requests during and after business hours.
  • Installed and configured new devices and system components.
  • Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.

Fire Alarm Technician

Lighthouse Electric Company
08.2018 - 11.2019
  • Performed troubleshooting on fire alarm systems, and completed on-site repairs
  • Administered on-call responses for emergency service assignments, adhering to prescribed response timeframes.
  • Demonstrated features and functionality of alarm systems to customers.
  • Installed, tested and serviced alarm and associated systems for commercial and residential customers.
  • Advised customers on system upgrade opportunities, presenting cost and benefit documentation on prospective enhancements.

Education

No Degree - Cyber Security

Oklahoma State University Institute of Technology
Okmulgee, OK

Skills

  • Hard Working
  • Punctual
  • Great Communication Skills
  • Dedicated
  • Works Well Within A Team
  • Willingness To Learn
  • Strong Organizational Skills

Timeline

Fire Alarm Technician

Matlock Security Services
01.2023 - Current

Data Technician

DCI Communications
01.2020 - 01.2023

Fire Alarm Technician

Lighthouse Electric Company
08.2018 - 11.2019

No Degree - Cyber Security

Oklahoma State University Institute of Technology

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