Customer Service Associate
Flagship Spirit Halloween Store
2023.08 - Current
- Greet and welcome customers to the flagship Spirit Halloween store, creating a positive and engaging atmosphere
- Assist customers in finding and selecting the perfect Halloween costumes, accessories, and decorations
- Provide product knowledge and recommendations to customers based on their preferences and needs
- Process customer transactions accurately and efficiently using the store's point-of-sale system - Handle customer inquiries, concerns, and complaints in a professional and timely manner - Maintain a clean and organized store environment, ensuring merchandise is properly displayed and stocked - Collaborate with team members to meet sales goals and ensure excellent customer service
- Assist in preparing the store for opening by organizing and arranging merchandise, fixtures, and displays according to the provided guidelines.
- Stay up-to-date on current trends and popular Halloween themes to better assist customers
- Assist with inventory management, including receiving and restocking merchandise as needed.
- Assist with cash register duties, including processing sales transactions, handling cash and credit card payments, and providing accurate change to customers. Adhere to cash handling policies and procedures to maintain the security of the store's financial transactions.
- Work collaboratively with store management and fellow team members to ensure smooth store operations. Communicate effectively, share ideas, and contribute to a positive and productive work environment.
