Cole Manning
Technical Operations Lead
Gainesville,FL
Summary
IT Technical Operations Lead with extensive experience in network security and incident response. Demonstrated ability to improve system reliability and drive team performance through targeted coaching and training initiatives.
Overview
5
5
years of professional experience
Work History
IT Technical Operations Lead
Wells Onyx
Tallahassee, FL
06.2024 - Current
- Led daily IT operations and ensured system reliability for Wells Onyx.
- Managed incident response processes to resolve technical issues promptly.
- Monitored network traffic for suspicious activities and potential security threats.
- Analyzed security logs to identify patterns and potential risks.
Certified Trainer
Chick-Fil-A
Tallahassee, FL
01.2021 - 06.2023
- Assisted in evaluating training effectiveness through participant feedback.
- Facilitated workshops on communication and teamwork skills.
- Provided one-on-one coaching sessions to help individuals improve their skills.
Education
Bachelor of Science - Computer Engineering
05-2027
Skills
- Embedded systems
- Network security
- Technical troubleshooting
- Project management
- Digital circuit design
- Assembly language
- Embedded C programming
- Microcontroller programming
- Firmware development
Projects
Gator TPED (Theme Park Engineering & Design)
Student Design Team – University of Florida | 2023
- Ride Restraint Development: Contributed to the conceptual design and prototyping of a novel ride restraint system, focusing on safety, ergonomics, and user accessibility. Assisted with CAD modeling, material research, and safety factor evaluations to align with ASTM standards for amusement ride design.
Wells Onyx LLC:
- SchoolOS - Designed and developed a scholarship disbursement program to streamline application review, automate award allocation, and improve reporting accuracy for administrators.
- Developed a secure remote-access solution enabling authorized offshore staff to safely view and manage legal documents, ensuring compliance with firm policies and data-protection standards
References
References available upon request.
Education and Training
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Timeline
IT Technical Operations Lead - Wells Onyx
06.2024 - Current
Certified Trainer - Chick-Fil-A
01.2021 - 06.2023
University of Florida - Bachelor of Science, Computer Engineering