Cole McDougal
Houston
Summary
I am a dynamic professional with experience in several fields looking to branch out even further with a career in software engineering. I am adept at diagnosing technical issues and am comfortable dealing with high-stakes situations. Proficient in Java and Python, I excel in enhancing team efficiency and delivering exceptional customer service, ensuring seamless operations and optimal performance in every project.
Overview
9
9
years of professional experience
Work History
Computer Repair Technician
CSAT Solutions
Houston, TX
10.2020 - Current
- Diagnosed hardware and software issues to restore computer functionality.
- Performed repairs on various computer components, ensuring optimal performance.
- Updated and installed new software on desktop and laptop computers to maintain latest technology.
- Collaborated with team members to improve repair workflows and efficiency.
Catering Captain
City Kitchen Catering
Houston, TX
10.2017 - 05.2022
- Led team in executing high-quality catering events, ensuring seamless operations and exceptional customer satisfaction.
- Coordinated logistics for multiple events simultaneously, enhancing efficiency and adherence to timelines.
- Oversaw setup and breakdown of event spaces, ensuring compliance with health and safety standards.
- Resolved any issues that arose during events promptly and professionally, ensuring minimal disruption to guests'' experience.
Education
Bachelor of Science - Software Engineering
Western Governor's University
Salt Lake City, UT03-2026
Bachelor of Science - Hotel, Resort And Restaurant Management
University of Houston
Houston, TX12-2019
Associate of Arts - General Studies
Brazosport College
05-2017
Skills
- Java
- JavaScript
- Python
- Cloud Computing
- SQL
- Agile Methodologies
- Technical support
- Strong interpersonal skills
Accomplishments
- Supervised teams of 5+ staff members throughout catering event services.
- Achieved highest level of proficiency and responsibility within my company by completing complicated computer repairs with accuracy and efficiency.
Timeline
Computer Repair Technician
CSAT Solutions
10.2020 - Current
Catering Captain
City Kitchen Catering
10.2017 - 05.2022
Bachelor of Science - Software Engineering
Western Governor's University
Bachelor of Science - Hotel, Resort And Restaurant Management
University of Houston
Associate of Arts - General Studies
Brazosport College