Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cole McGuire

Lacey

Summary

Dynamic Learning Trainer at Amazon with a proven track record in enhancing training strategies and fostering collaboration. Skilled in problem-solving and detail-oriented execution, I successfully adapted programs to meet diverse needs, achieving target results. Proficient in learning management systems, I create inclusive environments that empower team members to excel.

Overview

2026
2026
years of professional experience

Work History

Learning Trainer

Amazon
Dupont
02.2025 - Current
  • Organized onboarding activities for sites by collaborating with operations managers and support staff.
  • Adapted training strategies for new goals and audiences.
  • Coordinated training activities and scheduling according to training program objectives.
  • Achieved target results by enhancing and changing teaching strategies to maximize progress.
  • Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere.
  • Attended meetings or seminars to obtain information for use in training programs or to inform management of training program status.
  • Managed travel expenses and followed travel policies and guidelines.
  • Offered to assist with additional tasks to keep projects on-task and meet tight deadlines.
  • Traveled to different sites to train new processes

Process Associate

Amazon
Spanaway
08.2024 - 02.2025
  • Analyzed complex processes to identify areas for improvement and optimization.
  • Prioritized, organized, and accomplished assigned process tasks.
  • Monitored ongoing performance of multiple processes, making adjustments as required to meet desired outcomes.
  • Collaborated with cross-functional teams to develop comprehensive process strategies.
  • Maintained clean and tidy production area to avoid obstruction and contaminants.

Fulfillment Associate

Amazon
Lacey
12.2023 - 08.2024
  • Prepared items for storage, sales and shipment with proper staging and tagging.
  • Supported efficient sales floor restocking, palletizing and moving groups of boxes to merchandise aisles.
  • Managed incoming stock, including inspecting and documenting merchandise.
  • Matched numbers and product descriptions when picking items to confirm accuracy.

Barista

Dutch Bro's
Lacey
08.2022 - 11.2023
  • Used upselling techniques to boost order value, generating additional revenue.
  • Retained knowledge of menu items to assist customers with beverage selections.
  • Prepared and served coffee, tea and hot cocoa.
  • Restocked bar line for fast service capabilities.
  • Followed money handling guidelines to verify check total, monitor tip disbursement and manage cash drawer.
  • Fulfilled orders to exact customer specifications for optimum satisfaction.
  • Documented complex orders to accurately process payments in POS system.
  • Performed routine maintenance on coffee machines to ensure optimal performance and prevent malfunctions.

Learning Ambassador

Amazon
  • Learning Ambassadors facilitate training sessions for new hires and existing employees, covering topics such as safety protocols, standard operating procedures, and job-specific skills. They ensure that all training materials are effectively delivered and understood by participants.
  • Assist in the onboarding process for new employees, guiding them through orientation sessions, providing information about company policies and procedures, and helping them acclimate to their roles within the fulfillment center.
  • Serve as a point of contact for employees who have questions or concerns related to training, career development, or other learning opportunities within the company.
  • Learning Ambassadors strive to create a supportive and inclusive learning environment for all employees.
  • They manage training resources and materials, ensuring that they are up-to-date and readily available for use during training sessions. This may include maintaining training manuals, instructional videos, and other learning resources.

Pit Operator

Amazon
  • Operated an electrical Pallet Jack to move products from varies section of the warehouse to proper staging in a proper manner.
  • Operated forklifts to transport materials around the warehouse efficiently.
  • Operated Order Picker to transport materials around the warehouse efficiently.
  • Operated clamp equipment to securely lift and move materials within the warehouse.
  • Conducted routine inspections of forklift equipment for safety compliance.
  • Loaded and unloaded shipments, ensuring proper placement in designated areas.

Education

Bachelor of Science (B.S.) - Business Administration

Western Governors University
Utah
04-2026

High School -

North Thurston High School
Lacey, Washington
06.2023

Skills

  • Detail Oriented
  • Multitasking
  • Problem Solving
  • Good Communication Skills
  • Adaptability
  • Teamwork and Collaboration
  • Team Player
  • Effective Communicator
  • Learning management systems

Languages

English Native, English Native

Timeline

Learning Trainer

Amazon
02.2025 - Current

Process Associate

Amazon
08.2024 - 02.2025

Fulfillment Associate

Amazon
12.2023 - 08.2024

Barista

Dutch Bro's
08.2022 - 11.2023

Learning Ambassador

Amazon

Pit Operator

Amazon

Bachelor of Science (B.S.) - Business Administration

Western Governors University

High School -

North Thurston High School