Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cole Moniz

Los Angeles,CA

Summary

Primed in delivering top-tier customer service as former Cashier Helper. Experienced in handling cash transactions, assisting customers with inquiries, and maintaining clean and orderly checkout areas. Strong skills include efficiency, accuracy, quick learning abilities, and problem-solving competencies. Demonstrated significant impact by enhancing customer satisfaction rates at previous workplaces through exceptional service delivery. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.

Overview

6
6
years of professional experience

Work History

Cashier Helper

MOD Pizza
Culver City, California
11.2024 - Current
  • Maintained cleanliness of dining area to ensure a welcoming atmosphere.
  • Assisted customers with orders and menu selections at a fast-paced environment.
  • Operated cash register efficiently and accurately during busy meal periods.
  • Collaborated with team members to prepare food items and serve customers promptly.
  • Handled customer inquiries and resolved issues with a positive attitude.

Head Waiter

Mendocino Farms
12.2022 - 04.2023
  • Coordinated order delivery between kitchen staff and front-of-house team efficiently.
  • Managed customer inquiries and resolved issues promptly for guest satisfaction.
  • Collaborated with management to improve service workflows and enhance guest experiences.
  • Supervised dining room staff to ensure excellent customer service.
  • Coordinated guest seating and optimized table turnover.
  • Assisted in managing inventory of food and beverage supplies.

Cashier Team Lead

Taco Bell
Los Angeles, California
02.2021 - 12.2021
  • Managed cash register operations, ensuring accurate transactions and cash handling.
  • Assisted in resolving customer inquiries and complaints with professionalism.
  • Implemented best practices for maintaining a clean and organized checkout area.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Performed daily opening and closing procedures for the register area.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.

Cashier

Cinemark Theaters
Culver City, California
07.2019 - 12.2019
  • Trained new cashiers on procedures and best practices for effective service.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Stocked shelves with merchandise when needed.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Processed sales transactions to prevent long customer wait times.

Education

Some College (No Degree) -

West Los Angeles College
Culver City, CA

Some College (No Degree) -

Glendale Community College
Glendale, CA

Skills

  • Cash handling
  • Menu selection assistance
  • Order delivery coordination
  • Register operations
  • Checkout area organization
  • Customer service
  • Team collaboration
  • Workflow improvement
  • Guest satisfaction management
  • Positive attitude
  • Problem solving
  • Cash handling accuracy

References

References available upon request.

Timeline

Cashier Helper

MOD Pizza
11.2024 - Current

Head Waiter

Mendocino Farms
12.2022 - 04.2023

Cashier Team Lead

Taco Bell
02.2021 - 12.2021

Cashier

Cinemark Theaters
07.2019 - 12.2019

Some College (No Degree) -

West Los Angeles College

Some College (No Degree) -

Glendale Community College

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