Cole Norris
Clarence Center,NY
Summary
Detail-oriented Customer Service Professional experienced in team collaboration and staff training. Enhanced customer satisfaction by maintaining equipment for optimal performance and fostering a supportive environment. Developed strong familiarity with fitness equipment and community engagement through extensive weightlifting experience.
Overview
4
4
years of professional experience
Work History
Technician
Delta Sonic Car Wash Systems
Williamsville, New York
01.2024 - Current
- Conducted routine maintenance checks on equipment, ensuring optimal functionality and reducing downtime.
- Trained new staff on equipment operation and safety procedures effectively.
- Operated car wash equipment to enhance service delivery and customer satisfaction.
- Maintained cleanliness and organization of work area for safety and efficiency.
- Assisted customers with service selection, delivering tailored support to improve their experience.
Food Preparation Worker
Clarence Deli
Clarence, New York
01.2022 - 10.2022
- Prepared ingredients for sandwiches and salads according to established recipes.
- Maintained cleanliness and organization of food preparation areas and equipment.
- Assisted in inventory management by restocking supplies as needed.
- Trained new staff on food preparation techniques and safety protocols.
- Worked in fast-paced, ever-changing environment.
Education
High School Diploma -
Clarence High School
Clarence, NY06-2024
Skills
- Equipment operation
- Problem solving
- Work station sanitation
- Food preparation
- Team collaboration
- Customer service
Affiliations
- 4+ years Fitness experience
Timeline
Technician
Delta Sonic Car Wash Systems
01.2024 - Current
Food Preparation Worker
Clarence Deli
01.2022 - 10.2022
High School Diploma -
Clarence High School