Cole North
2934 Dunlop Lane Clarksville,TN,United States
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Learning Ambassador
Amazon
Clarksville, TN
05.2024 - Current
- Incorporated various teaching methods like problem-solving exercises, simulations, and role plays to enhance learning outcomes.
- Delivered feedback using positive reinforcement techniques to encourage, motivate and build confidence in AAs.
- Facilitated virtual classroom discussions on various topics related to the course content.
Outbound Problem Solver
Amazon
Clarksville, TN
05.2024 - Current
- Collaborated with other departments to identify root causes of systemic problems.
- Coordinated efforts between multiple teams within the organization when developing solutions for complex problems.
- Shared information and resources to support problem-solving strategy.
Fluid Load
Amazon
Clarksville, TN
05.2024 - Current
- Utilized a range of equipment like Clamp Truck, PIT, and pallet jacks to facilitate smooth product movement in the warehouse.
- Executed job responsibilities while maintaining compliance with safety regulations.
- Maximized truck space by loading efficiently.
- Proficiently performed tasks such as scanning, pushing, and loading items onto conveyor system for efficient trailer loading.
Junior Analyst
Institutional Shareholder Services Inc.
Denver, CO
09.2021 - 05.2024
- Identified key decision makers within target organizations and developed relationships with them.
- Generated high quality sales leads through effective research methods.
- Adhered to all company policies related to data security, privacy regulations and ethical standards in selling practices.
- Conducted follow-up calls with prospects to identify needs, propose solutions and close sales.
Shift Manager
McDonald's Restaurant
Oakland, TN
04.2020 - 06.2023
- Ensured compliance with food safety regulations and quality standards.
- Maintained records of employee performance evaluations, attendance and disciplinary actions taken when needed.
- Recruited, interviewed and hired qualified applicants for various positions within the restaurant.
- Assigned duties and shifts to restaurant staff according to workload requirements.
Education
Some College (No Degree) - Criminal Justice
Colorado Technical University
Colorado Springs, COSkills
- Peer Mentoring
- Interpersonal Communication
- Safety Procedures
- Classroom Management
- Problem-Solving
- Team Player
Certification
- COMPTIA A+
- Network +
Timeline
Learning Ambassador
Amazon
05.2024 - Current
Outbound Problem Solver
Amazon
05.2024 - Current
Fluid Load
Amazon
05.2024 - Current
Junior Analyst
Institutional Shareholder Services Inc.
09.2021 - 05.2024
Shift Manager
McDonald's Restaurant
04.2020 - 06.2023
Some College (No Degree) - Criminal Justice
Colorado Technical University
- COMPTIA A+
- Network +