Cole Phipps
Ladera Ranch,CA
Summary
Personable and organized individual with knack for customer service and attention to detail. Possesses knowledge of retail operations and adept at handling transactions and managing inventory. Aims to enhance customer experiences and contribute to smooth shop operations.
Professional with significant experience in customer-facing retail environment, highly skilled in sales, inventory management, and customer service. Known for strong focus on team collaboration and flexibility in adapting to changing needs. Reliable and results-driven, excelling in maintaining positive atmosphere and ensuring customer satisfaction. Skilled in using point-of-sale systems, managing stock, and providing knowledgeable assistance to customers.
Overview
26
26
years of professional experience
Work History
Golf Shop Attendant
Dave Cook
01.2000 - Current
- Assisted golf professionals with various tasks, including tournament preparation and execution.
- Collaborated with other team members to ensure smooth operation of the golf shop during peak times and special events.
- Reconciled daily tee sheets, checked in customers and resolved payment discrepancies.
- Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.
Golf Cart Staff Member
Pacific Golf and Country Club
01.1999 - 01.2000
Proactively facilitated seamless outside services for members and guests upon arrival at facility daily. Greeted members and guests with a warm greeting while creating a inviting atmosphere.
Education
Bachelor of Arts - American Studies
California State University, Fullerton
Fullerton, CASaddleback College
Mission Viejo, CASkills
- Maintaining store appearance
- Excellent customer service
- Strong work ethic
- Proactive mindset
- Reliability and punctuality
- Golf cart management
- Professional appearance
- Team player mentality
- Sales and upselling
- Member assistance
- Golf club repair
- Golf tournament assistance
Timeline
Golf Shop Attendant
Dave Cook
01.2000 - Current
Golf Cart Staff Member
Pacific Golf and Country Club
01.1999 - 01.2000
Saddleback College
Bachelor of Arts - American Studies
California State University, Fullerton
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