Cole Schwager
Dubuque,IA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Insurance Agent
Washington National Insurance
04.2023 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Assistant Manager
Domino's Pizza
03.2019 - 06.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
No Degree - Associate of Arts
Northeast Iowa Community College
Peosta, IASkills
- Customer Service
- Licensed Insurance Agent
- Professionalism and Ethics
- Quotes and sales
- Client Relations
- Team Leader
- Time Management
- Verbal and written communication
Timeline
Insurance Agent
Washington National Insurance
04.2023 - Current
Assistant Manager
Domino's Pizza
03.2019 - 06.2023
No Degree - Associate of Arts
Northeast Iowa Community College
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