Cole Shields
Hardworking individual with a proven track record in sales and customer service. Skilled in managing daily operations, processing orders, and maintaining professional relationships, ready to drive business impact in a new opportunity.
Work History
Sales
3 Years 2 MonthsAssist in the daily operation of a Snap-on Tools franchise, working alongside the franchise owner to serve customers and manage the business.
Build and maintain relationships with automotive technicians, mechanics, and other customers through dependable, personalized service.
Operate the mobile tool truck and visit customers at automotive shops and businesses along an established sales route.
Process sales, payments, financing, orders, returns, and warranty-related requests.
Manage product inventory, restock merchandise, and maintain an organized and professional mobile sales environment.
Follow up with customers regarding orders, payments, product needs, and new merchandise.
Assist with day-to-day business operations, customer service, sales growth, and maintaining long-term customer accounts.