Cole Singsank
Mt. Pleasant,SC
Summary
Resourceful professional with a proven track record of high productivity and efficient task completion. Specialized skills in customer relationship management and financial advising drive exceptional customer satisfaction. Strong communication, problem-solving, and adaptability skills ensure seamless client experiences.
Overview
10
10
years of professional experience
Work History
Personal Banker
Fifth Third Bank
Mount Pleasant, SC
07.2024 - Current
- Guided clients in selecting financial products based on comprehensive financial assessments.
- Developed relationships with customers by providing exceptional service in order to increase sales opportunities.
- Achieved account openings, loan generation, and successful closings while surpassing sales targets.
- Managed relationships with affluent clients to optimize service utilization.
Baseball Training
Instacoach
Charleston, SC
02.2024 - 08.2024
- Developed advertisements for social media campaigns to enhance brand visibility.
- Maintained schedules and facilitated communication with customers to ensure satisfaction.
- Cultivated relationships and utilized sports knowledge to drive business growth.
Internship
High Point University Athletic Marketing Department
High Point, NC
01.2022 - 04.2023
- Executed cold and warm calling to generate leads and enhance customer engagement.
- Delivered exceptional customer service, resolving inquiries and ensuring satisfaction.
- Managed cash handling processes, maintaining accuracy and accountability.
- Employed problem-solving strategies to identify opportunities for improvement in operations.
Event Management Staff Member
NCHSAA Football/Basketball State Championship
Chapel Hill, NC
01.2015 - 01.2019
- Acquired skills to effectively manage large-scale events.
- Developed and maintained relationships with vendors to ensure quality services for events.
- Mastered sales techniques to maximize revenue generation during events.
Education
Master of Arts - Communication & Business Leadership
College of Charleston
Charleston, SC07-2024
B.A. - Sport Management
High Point University
High Point, NC01.2023
Skills
- Financial analysis and data analysis
- Social media marketing
- Project management
- Customer service and sales
- Relationship building and business development
- Loan processing
- Cash handling
- Cross-selling and upselling
- Loan application expertise
- Software proficiency
Affiliations
High Point University Baseball Team 2020 - 2023
- Millis Scholar-Athlete Award (High Point University)
College of Charleston Baseball Team 2023 - 2024
- Comfortable with a full schedule and time management skills
- CAA Academic Honor Roll (College of Charleston)
Timeline
Personal Banker
Fifth Third Bank
07.2024 - Current
Baseball Training
Instacoach
02.2024 - 08.2024
Internship
High Point University Athletic Marketing Department
01.2022 - 04.2023
Event Management Staff Member
NCHSAA Football/Basketball State Championship
01.2015 - 01.2019
Master of Arts - Communication & Business Leadership
College of Charleston
B.A. - Sport Management
High Point University
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