Cole Smith

• Served high customer volumes during special events, nights, and weekends.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Developed loyal clientele by consistently delivering good service and engaging in friendly conversation.

Performed tasks and providing patient care as a student nurse under the supervision of an experienced healthcare professional that works on the unit. 160 clinical hours attained for passing preceptorship.

• Administered medications accurately and safely.
• Enhanced patient satisfaction through effective patient centered care by communication, empathy, and timely response to their needs.
• Collaborated with interdisciplinary teams for comprehensive patient care plans.
• Administered medications via oral, IV, rectal, and IM/subQ injections and monitored responses.
• Charted patient cares and interventions correctly and accurately with EPIC.
• Over 300 clinical hours through Kirkwood Community College.

• Assessed gait, feet, and ankle mobility of customers.
• Provided best shoe options based on assessment.
• Small business that centered around providing good customer service.
• Trained other employees on the job.
• Opened, closed, cleaned, and managed cash drawer alone without supervision.

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Monitored safety of guests in and around swimming pool.
• Provided friendly customer service to guests and addressed concerns.
• Responded to emergency situations in a timely, efficient manner.
• Educated patrons on safety protocols and enforced safety rules.

• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Maintained confidentiality of patient information according to HIPAA guidelines.
• Assisted patients with daily living activities, promoting independence and dignity.
• Built a therapeutic relationship with patients.