Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cole Smyer

Pflugerville,TX

Summary

Adaptable and detail-oriented operations and billing professional with over 5 years of experience supporting administrative, project management, and financial workflows in fast-paced environments. Proven track record in invoicing, account reconciliation, scheduling, and customer communication. Known for reliability, problem-solving, and the ability to step into diverse roles across departments. Strong background in managing client accounts, coordinating teams, and improving processes to drive efficiency and accuracy.

Overview

7
7
years of professional experience

Work History

Billing Manager

Austin Rent Fence
Austin, TX
06.2024 - 08.2025
  • Managed billing processes and ensured accurate invoicing for rental services
  • Oversaw customer account reconciliations to maintain accurate financial records.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Managed the setup and billing of complex client accounts, ensuring compliance with contractual agreements.
  • Prepared monthly reports on accounts receivable status and aging analysis.
  • Monitored delinquent accounts and worked with collections department if necessary.
  • Trained staff on billing practices and system usage for improved efficiency.

Project Manager

Austin Rent Fence
Austin, TX
03.2023 - 06.2024
  • Oversaw logistics for timely delivery and pickup of rental equipment.
  • Coordinated project timelines and resources for fence rental operations.
  • Managed client communications to ensure clear project expectations and updates.
  • Maintained accurate records of equipment use and job notes in company system

Scheduling Assistant

Austin Rent Fence
Austin , TX
10.2022 - 03.2023
  • Sent service contracts and managed job intake from quote to setup
  • Assisted in managing customer inquiries and appointment confirmations.
  • Drafted correspondence related to scheduling activities such as invitations and reminders for important events.
  • Worked closely with management teams to create consistent standards for scheduling activities.

Buisnes Center Representative

HEB Grocery Store
Leander, TX
07.2018 - 12.2022
  • Processed financial service transactions, including Western Union money transfers, bill payments, and customer refunds, with accuracy and adherence to company and compliance standards.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service

Education

High School Diploma -

Tom Glenn High School
Leander
01-2021

Skills

  • Billing software (eg, QuickBooks, proprietary systems)
  • Invoicing Accuracy & Invoice Processing
  • Account Reconciliation
  • Financial Reporting
  • Collections & Past-Due Account Management
  • Customer Relationship Management
  • Conflict Resolution
  • Project Leadership
  • Cross-Department Collaboration
  • Training & Mentoring

References

Matt Briggs

General Manager 

Austin Rent Fence

mbriggs@austinrentfence.com

Timeline

Billing Manager

Austin Rent Fence
06.2024 - 08.2025

Project Manager

Austin Rent Fence
03.2023 - 06.2024

Scheduling Assistant

Austin Rent Fence
10.2022 - 03.2023

Buisnes Center Representative

HEB Grocery Store
07.2018 - 12.2022

High School Diploma -

Tom Glenn High School

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