Cindy Ussher
Demarest,NJ
Summary
Proven leader and effective communicator, adept at multitasking and adaptable to dynamic environments.
At YWCA of Northern NJ, I enhanced child safety and nurtured emotional growth, fostering strong family relationships.
My role at McFadden Agency Insurance showcased my ability to handle sensitive information and excel in customer service, embodying task prioritization and excellent communication skills.
Overview
13
13
years of professional experience
Work History
Site-Supervisor of Before/Aftercare Program
YWCA of Northern NJ
09.2016 - 10.2024
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Created age-appropriate activities and crafts to engage children.
Secretary
McFadden Agency Insurance
02.2012 - 05.2017
- Handled sensitive information discreetly, while assisting clients with questions, payments, and claims.
- Answered multi-line phone system and enthusiastically greeted clients on the phone and in person.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained and updated client files and written correspondence.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Education
High School Diploma -
Pascack Valley High School
Hillsdale, NJ06-1977
Skills
- Excellent Communication
- Multitasking Abilities
- Flexible and Adaptable
- Task Prioritization
- Observing and Monitoring Behavior
Timeline
Site-Supervisor of Before/Aftercare Program
YWCA of Northern NJ
09.2016 - 10.2024
Secretary
McFadden Agency Insurance
02.2012 - 05.2017
High School Diploma -
Pascack Valley High School
Similar Profiles
Krupa RanaKrupa Rana
MEDICAL RECEPTIONIST at OBGYN & Infertility Services of Northern NJMEDICAL RECEPTIONIST at OBGYN & Infertility Services of Northern NJ
Tonie PhillipsTonie Phillips
Customer Service Representative (Contractor) at Godwill Industries of Greater NY &Northern NJ,Customer Service Representative (Contractor) at Godwill Industries of Greater NY &Northern NJ,
Maria C. Infante RodriguezMaria C. Infante Rodriguez
Medical Office Manager at Northern NJ Cardiology AssociatesMedical Office Manager at Northern NJ Cardiology Associates
ITAI HERTZITAI HERTZ
Software Engineer Intern at NICE ActimizeSoftware Engineer Intern at NICE Actimize
Jacqueline TabbJacqueline Tabb
Shopper/Package Delivery Driver at Maplebear Inc.Shopper/Package Delivery Driver at Maplebear Inc.