Cole Von Feldt
Littleton,CO
Summary
Healthcare professional equipped with comprehensive experience in patient care and healthcare support. Proven ability to enhance patient satisfaction and streamline clinical operations. Known for strong teamwork, adaptability, and effective communication.
Overview
6
6
years of professional experience
Work History
Behavioral Mental Healthcare Technician
All Health Network Littleton, CO
Littleton, CO
08.2024 - Current
- Supervise and monitor acute care psychiatric clients during assigned shift and provide resources as appropriate
- Document significant interactions, vitals and data including clinical shift notes in electronic medical record (EMR)
- Educate new clients with comprehensive orientation to residential programming. Ensure that clients understand rules, campus layout, and guidelines for conduct.
- Facilitate educational and group support sessions with patients
- Collaborate with physicians, nurses, dieticians and social workers on each patient
- Conducted patient assessments to gather vital health information for care planning.
Client Relations Specialist (Internship)
Zynex Medical Solutions, Englewood, CO
Englewood, CO
04.2022 - 07.2022
- Communicated professionally with patients regarding the use, benefits of, and potential coverage of Zynex’ products
- Initiated telephone, mail, and email contact with patients to complete prescription orders quickly and efficiently.
- Provided patient education as needed on Zynex Medical’s medical products, shipping times, and insurance billing processes.
- Memorized and presented multiple processes and scripts for different products and various insurances.
- Maintained accurate records and provide detailed, professional notes in patient files.
- Operated independently in Zynex’s billing system to complete patient orders with a high degree of accuracy.
- Met daily goals as outlined by Billing Department Manager.
- Analyzed client data to identify trends, informing strategic decisions for improved service offerings. utilization of services provided by the company.
Event Manager
Dynamic Connections Marketing Inc., Denver, CO
Denver, CO
06.2020 - 06.2022
- Collaborated with clients to design and implement impactful events that align with non-profit goals and objectives.
- Directed training for new employees to enhance sales performance through established, proven systems in real-world settings.
- Engaged with diverse communities throughout Colorado to raise awareness about child suicide prevention initiatives.
- Drove fundraising efforts to support Stand for the Silent Child's mission of suicide prevention.
- Personally raised over $12,000.
Education
Bachelor of Science - Strategic Communication, Emphasis Leadership
University of Colorado
Boulder, CO05.2020
Skills
- Certified Phlebotomist
- EKG certification in progress
- BLS and CPR certified
- EMR Medical Reporting
- Vital signs monitoring
- HIPAA compliance
- Patient education and support
- Effective communication across age groups
- Microsoft Office Suite, Adobe (Photoshop, Illustrator and InDesign) Mac PC, Social Media Platforms
Timeline
Behavioral Mental Healthcare Technician
All Health Network Littleton, CO
08.2024 - Current
Client Relations Specialist (Internship)
Zynex Medical Solutions, Englewood, CO
04.2022 - 07.2022
Event Manager
Dynamic Connections Marketing Inc., Denver, CO
06.2020 - 06.2022
Bachelor of Science - Strategic Communication, Emphasis Leadership
University of Colorado
LEADERSHIP and COMMUNITY EXPERIENCE
- Public Relations/Social Media Director, Chi Psi Fraternity, Boulder, Colorado
- Managed organization’s image and identity through digital and social media platforms. (Instagram, Facebook, etc)
- Increased exposure and public awareness of Chapter’s philanthropic and community events by collaborating with a local animal rescue to plan and set up an event raising $5K. Volunteer with food pantry providing unhoused with meals in local area.
- Raised $10K for my chapter by networking and communicating goals with older successful Chi Psi alumni.
- Presented proposal on Mental Health to CU CMCI Admins for the purpose of raising awareness about the help and support offered by the University for those afflicted.