Cole Willging

• Answered customers' questions regarding products, prices, and availability.
• Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
• Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
• Used CRM software to maintain detailed contact logs and account records.
• Developed strategic relationships with existing customers by learning preferences and managing regular communications.
• Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
• Was nominated for the Leave no doubt award in 2023.

Demonstrates leadership skills through high performance, collaboration and teamwork. Oversee all aspects of store operations, manage and develop sales team and ensure customers experience the best-in-class services and technology. Utilize professional expertise to solve problems and analyze issues to meet and exceed sales goals.

Built customer loyalty and retention by delivering excellent shopping experiences. Delivered quality service and effective sales strategies to drive sales revenue. Sold a full portfolio of awesome products which included DIRECTV.

Actively enhanced the customer sales experience in a retail setting, proficient in explaining all Spectrum products & services, provided a high level of customer satisfaction. Responsible for a variety of territory assignments with 70% field work and 30% office work.

Built integrated solutions for valued customers to meet and exceed sales objectives. Led by example in all aspects of the sales process, product knowledge and customer satisfaction. Demonstrated technical competence for products and services sold.

Consistently hit and exceeded individual sales goals to contribute to the team success. Identified client needs, built relationships and overcame objections to drive sales.