Summary
Overview
Work History
Education
Additional Information
Timeline
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Cole Wilson

Roseville,CA

Summary

  • Client Communication: Expert in managing customer relationships through phone, email, and in person.
  • Sales Process: Skilled in handling inbound inquiries, processing orders, and upselling products.
  • CRM Proficiency: Experienced with CRM systems for lead management and sales tracking.
  • Product Knowledge: Establishing product knowledge from top to bottom for an Industry I knew nothing about.
  • Goal-Oriented: Consistently meets or exceeds sales targets through repeat business and customer retention.
  • Territory Management: Skilled in managing a defined sales territory and building strong relationships with all clients.
  • Purchasing Operations: Developed an understanding of purchasing material before stock was depleted. The ability to create and fill out spreadsheets ensuring the proper amount was being purchased.

Overview

7
7
years of professional experience

Work History

Server

Mario's Early Toast
08.2021 - 08.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Kept register accurate through correct billing, payment processing and cash management practices.

Server

Out Of Bounds Brewing Company, Placer County
08.2022 - 02.2023
  • Cultivated warm relationships with regular customers.

Associate District Manager

ADP
02.2022 - 08.2023
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Supervised 12-15 locations to enforce high-quality standards of operation.
  • Generated financial and operational reports to assist management with business strategy.
  • Built positive and productive relationships with store and field leadership.
  • Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Mastered navigation on Salesforce

Picker/Packer

Patagonia
03.2018 - 02.2019
  • Promoted delivery efficiency by accurately labeling and organizing containers.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Protected materials for transport by correctly packaging products boxes and bags.


Forklift Operator

Tesla Inc.
08.2020 - 03.2021
  • Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
  • Boosted team efficiency by moving materials with forklifts, cranes and other equipment.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.


Outside Sales Representative

Taiga Building Products
08.2023 - Current
  • Product Knowledge: Have an in-depth understanding of various lumber products (e.g., hardwood, softwood, treated lumber, plywood) and their applications.
  • Data Analysis: Utilize Excel to analyze sales data, track inventory levels, and create sales reports
  • Advanced Functions: Use formulas, pivot tables, and charts to interpret and present data efficiently.
  • Inventory Management: Monitor inventory levels to ensure the correct amount of lumber is ordered to meet customer demands.
  • Documentation: Organize and manage paperwork related to orders, invoices, contracts, and inventory.
  • Credit Note Creation: Draft and issue credit notes to customers for returns, overpayments, or pricing discrepancies, ensuring all relevant details are accurately recorded (e.g., original invoice number, reason for credit, amount).

Education

High School Diploma -

Folsom High School
Folsom, CA
05.2017

Associate of Arts - Finance

Truckee Meadows Community College
Reno, NV
12.2020

Additional Information

Cole Wilson LinkedIn

Timeline

Outside Sales Representative

Taiga Building Products
08.2023 - Current

Server

Out Of Bounds Brewing Company, Placer County
08.2022 - 02.2023

Associate District Manager

ADP
02.2022 - 08.2023

Server

Mario's Early Toast
08.2021 - 08.2022

Forklift Operator

Tesla Inc.
08.2020 - 03.2021

Picker/Packer

Patagonia
03.2018 - 02.2019

High School Diploma -

Folsom High School

Associate of Arts - Finance

Truckee Meadows Community College

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Cole Wilson