Summary
Overview
Work History
Education
Skills
Timeline
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Cole Young

South Plainfield,NJ

Summary

Motivated and detail-oriented professional with a strong background in customer support, logistics, and technical services. Adept at managing operations, supporting customers, and solving problems in fast-paced environments. Skilled communicator and team player with a passion for technology and hands-on experience with customer relations.

Overview

10
10
years of professional experience

Work History

Ground Crew / Customer Support

HeliNY
Linden, NJ
08.2021 - 03.2025
  • Coordinated and delegated daily helicopter tour operations
  • Dispatched flights, managed fueling, and prepared flight plans
  • Delivered exceptional onsite customer service and support

Warehouse Associate

Amazon
Edison, NJ
08.2020 - 04.2021
  • Processed, sorted, and stored inbound shipments
  • Operated pallet jacks and forklifts to manage warehouse logistics
  • Picked, packed, and prepared customer orders for delivery

Technician & Consultant

Freelance PC Builder
South Plainfield, NJ
11.2015 - Current
  • Built and maintained custom PCs for individual clients
  • Managed parts inventory and ensured component compatibility
  • Promoted services through word-of-mouth and local marketing

Education

Middlesex College -

Middlesex College
Edison, NJ
05-2026

High School Diploma -

Saint Joseph's High School
Metuchen, NJ
05.2019

Skills

  • Microsoft Word
  • Excel
  • PowerPoint
  • PC assembly
  • Hardware troubleshooting
  • Inventory control
  • Customer relations
  • Time management
  • Team leadership
  • Critical thinking for problem resolution
  • Collaborative teamwork
  • Efficient learning ability

Timeline

Ground Crew / Customer Support

HeliNY
08.2021 - 03.2025

Warehouse Associate

Amazon
08.2020 - 04.2021

Technician & Consultant

Freelance PC Builder
11.2015 - Current

Middlesex College -

Middlesex College

High School Diploma -

Saint Joseph's High School

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