COLE ZAREEN
Director Of People Services
Summary
Dynamic and results-oriented Human Resources professional with extensive experience in employee engagement and HR management, poised to leverage expertise as the Director of People Services at Trilogy. Proven track record in fostering inclusive environments and aligning HR functions with organizational values ensures strong partnerships with senior leaders. Committed to enhancing employee satisfaction and driving organizational success while prioritizing employee well-being and development. Eager to contribute innovative strategies that elevate workplace culture and support the company's mission.
Overview
13
13
years of professional experience
Work History
Regional Human Resource Manager - Engagement
CommuniCare Health Services
05.2023 - Current
- Implemented engagement strategies that reduced turnover by 25%. Launched recognition programs that enhanced employee motivation. Developed surveys that provided actionable insights for leadership. Streamlined communication channels, improving feedback loops by 40%. Facilitated workshops that increased team collaboration and morale. Boosted employee satisfaction scores by 30% through targeted initiatives.
Senior Human Resources Administrator
Chewy, Rx Pharmacy/2G Fulfillment
04.2022 - 04.2023
- Utilized advanced analytical skills to develop metrics and tracking systems, contributing to a 28% decrease in reported overtime for facility leadership. Facilitated the successful launch of an automated fulfillment center, overseeing onboarding and HR management for 4000 team members. Implemented a Performance Management program in Nevada facilities, resulting in an 11% increase in productivity. Spearheaded HR operations for a diverse client group, ensuring the consistent delivery of HR services and adherence to company policies.
Yoga Instructor
Self Employed
01.2019 - 04.2022
Human Resources Supervisor
Corporate, Adaptive Nursing & Healthcare
12.2016 - 01.2019
- Developed and implemented employee relations strategies, fostering a positive environment and resolving employee concerns effectively. Oversaw HR operations for a corporate office supporting 2000 employees, guaranteeing compliance with labor regulations, resulting in a 100% adherence rate to legal requirements. Developed and maintained relationships with key individuals and leaders to communicate company policies and drive organizational change.
Manager, Intellectual & Developmental Disabilities
Volunteers of America, Mid-States
02.2013 - 11.2016
- Recruited and oversaw a team of direct support professionals serving individuals with disabilities in the Louisville area, ensuring continuity of care and achieving a turnover of only 2 team members within a 3 year period. Served as primary representative for the region on the employee wellness board, contributing expertise in intellectual disabilities management.
Education
Bachelor of Science -
Arizona State University
Tempe, AZSkills
- Employee Investigations & Compliance
- Talent Acquisition & Retention
- Employee Relations & Engagement
- HR Policy Implementation
- Leadership Development
- Strategic HR Initiatives
- Legal Compliance & Regulations
- Performance Management
- Training & Development
- Data Analysis & Reporting
- Workday, Kronos/UKG, Tableau, ADP, Paylocity
Certifications
SPHR 2025, Senior Professional in Human Resources
Timeline
Regional Human Resource Manager - Engagement
CommuniCare Health Services
05.2023 - Current
Senior Human Resources Administrator
Chewy, Rx Pharmacy/2G Fulfillment
04.2022 - 04.2023
Yoga Instructor
Self Employed
01.2019 - 04.2022
Human Resources Supervisor
Corporate, Adaptive Nursing & Healthcare
12.2016 - 01.2019
Manager, Intellectual & Developmental Disabilities
Volunteers of America, Mid-States
02.2013 - 11.2016
Bachelor of Science -
Arizona State University
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