Coleen Brooke
Fort Lauderdale,FL
Summary
Conscientious Front Office Receptionist known for high productivity and efficient task completion. Possess specialized skills in customer service, data entry, and appointment scheduling. Excel in communication, problem-solving, and time management to ensure smooth office operations and provide exceptional support to both colleagues and clients.
Overview
12
12
years of professional experience
Work History
Front Office / Treatment Planning
Dr. Constantin Fiacos
01.2020 - 01.2022
- Scheduled appointments for clients and recorded all client data into the system.
- Greeted customers and visitors in a professional manner.
- End of day procedures, insurance verifications
- Temporary Placement / Temporary agency
Treatment / Scheduling Coordinator
Dr. Michael Nudelberg
12.2018 - 12.2019
- Preparing Treatment plans/Scheduling appropriate dental procedures
- Hygiene recall
- Patient education regarding future dental treatment
- Patient check in/out insurance verifications, end of day procedures
- All front office responsibilities
Patient Intake Coordinator
Clear Choice Dental Implant Center
11.2016 - 11.2018
- Able to respond to and manage multiple telephone lines and a variety of systems
- Preparing Treatment plans/Scheduling appropriate dental procedures
- Provide support for all front desk clerical duties, operations manager
Dental Receptionist
The Center for Jaw Surgery, Hollywood, Florida
Hollywood, Florida
06.2010 - 10.2016
- Answering multi-line phone system
- Scheduling and confirming appointments
- Preparing treatment plans
- Provide support for all front desk clerical duties
- Greeted patients, provided them with necessary paperwork, and verified insurance information.
Education
Licensed Cosmotoligist -
Academy of Health & Beauty
Sunrise, FloridaSkills
- Excellent team player can work effectively alone or in a group
- Productive, driven, dedicated, professional, and self-motivated
- Dental terminology, Coding
- Knowledge of Dentrix, Eagle Soft, Practice works, Dental soft, Open dental and Mogo, Easy dental
- Knowledge of Microsoft Word, Excel, general office skills
- Appointment scheduling
- Organization skills
- Time management
- Supply management
- Telephone skills
- Clerical support
- Work prioritization
- Service-oriented mindset
Island City Dental
- 01/22 -12/23
- Front office assistant , treatment planning , insurance coordinator
Timeline
Front Office / Treatment Planning
Dr. Constantin Fiacos
01.2020 - 01.2022
Treatment / Scheduling Coordinator
Dr. Michael Nudelberg
12.2018 - 12.2019
Patient Intake Coordinator
Clear Choice Dental Implant Center
11.2016 - 11.2018
Dental Receptionist
The Center for Jaw Surgery, Hollywood, Florida
06.2010 - 10.2016
Licensed Cosmotoligist -
Academy of Health & Beauty
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