Coleen Edel
Bacliff,TX
Summary
Compassionate Veterinary Technician and Wildlife Rehabilitation Specialist with extensive experience in medical documentation and patient care coordination. Skilled in developing individualized rehabilitation plans and enhancing animal recovery through collaborative care. Proven track record in training staff, overseeing service delivery, and driving community outreach efforts. Strong background in guiding interdisciplinary teams to ensure efficient and safe care while maintaining high standards.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Wildlife Rehabilitation Specialist
Nara Wilson
Bacliff, Texas
03.2016 - Current
- Created individualized rehabilitation plans addressing specific needs of various animal species.
- Collaborated with veterinary teams to ensure comprehensive patient care.
- Conducted assessments to evaluate animals' progress and treatment effectiveness.
- Maintained accurate documentation of animal progress to ensure compliance with regulatory standards.
- Addressed inquiries from citizens regarding animal welfare.
- Monitored daily performance and animal outcomes to maintain quality assurance.
- Provided education to families about medical conditions affecting their animals to enhance understanding and care.
- Provided detailed records of animals to Texas Parks & Wildlife.
Shelter Operations Coordinator
Bayou Animal Services
Dickinson, TX
09.2015 - 06.2021
- Coordinated daily operations for animal intake and care procedures.
- Coordinated staff and volunteer schedules to enhance operational workflow.
- Developed inventory control systems for efficient management of supplies and equipment.
- Organized community outreach programs to promote animal adoption initiatives.
- Conducted training sessions for new staff on operational protocols to ensure compliance and effectiveness.
- Developed standard operating procedures for facility maintenance tasks.
- Maintained records of animal health and treatment history accurately.
- Supported event planning for fundraising activities and community engagement events.
- Coordinated daily operations activities and assigned tasks to staff members.
- Maintained accurate records of all operational activities.
- Conducted training sessions for new employees on operational procedures.
- Assisted with the organization and execution of operational processes.
- Implemented safety protocols to maintain a safe working environment.
- Managed communications between departments to ensure efficient operations.
- Evaluated and improved existing operational systems and procedures.
- Organized meetings, conferences, and other events related to operations.
- Performed quality assurance checks on products prior to shipment.
- Planned delivery routing, team workflows, and promotional initiatives.
- Communicated organization's missions, goals and vision while aligning each with operational initiatives and delivery of professional services.
- Monitored inventory levels to ensure adequate stock availability.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Allocated resources and materials to respective departments to accommodate needs.
- Created documentation outlining operating instructions for staff members.
- Collaborated with subordinate managers to assess needs and optimize activities.
- Sourced vendors for cost-effective materials needed for production.
- Liaised between customers and management to ensure smooth operations delivery.
- Coordinated and managed project tasks to ensure project delivery within established budgets and timelines.
- Assessed upcoming projects to forecast projected resource requirements.
- Provided technical support for internal software applications.
- Developed strategies for streamlining workflow processes.
- Trained, mentored and motivated employees to maximize team productivity.
- Managed inventory control, reducing waste and optimizing stock levels for operational needs.
- Oversaw quality control processes, achieving a XX% improvement in product and service quality.
- Coordinated maintenance and repair schedules for equipment, ensuring minimal downtime.
- Facilitated cross-departmental collaboration to streamline operations and enhance service delivery.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Implemented campaigns and promotions to help with developing goods and services.
Veterinary Technician
Baylor Animal Clinic
Bacliff, Texas
04.2012 - 06.2016
- Assisted veterinarians in surgeries and medical procedures.
- Monitored animal vitals and recorded health data accurately.
- Prepared and administered medications as directed by the veterinarian.
- Educated pet owners on care and nutrition guidelines, enhancing pet health and well-being.
- Maintained cleanliness and organization of examination rooms and equipment.
- Conducted laboratory tests, including blood samples and urinalysis.
- Managed inventory of medical supplies and ensured availability.
- Provided compassionate care to animals during examinations and treatments.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
- Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
- Dispensed prescription medications upon request from veterinarians.
- Shaved surgical areas and placed IV catheters in preparation for surgery.
- Assisted with diagnosis and treatment of animal health problems by performing lab tests on specimens.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Assisted with euthanasia when necessary according to veterinarian instructions.
- Collaborated with veterinarians to deliver quality care, advocate for pets, and inform clients on best practices.
- Maintained accurate records of all treatment provided to animals including medical history files and vaccination certificates.
- Monitored vital signs of animals during medical procedures and administered basic first aid treatments.
- Prepared and reviewed records and consent forms.
- Administered vaccinations and performed routine laboratory tests to check for any abnormalities in an animal's health condition.
- Operated anesthesia, oxygen and monitoring equipment.
- Cleaned and maintained equipment used in veterinary practices such as cages, examination tables, autoclaves.
- Scrubbed, counted, and packed surgical instruments and drapes for autoclave sterilization.
- Provided compassionate support to owners of ill or terminally ill pets, alleviating grief during difficult times.
- Observed behavioral characteristics of animals in order to provide insight into possible illnesses or changes in behavior.
- Communicated with clients regarding their pet's health status or progress reports following a procedure or illness diagnosis.
- Obtained relevant health history and information from clients to maintain medical charts.
- Monitored vital signs during surgery and notified veterinarian of changes.
- Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.
- Adhered strictly to safety protocols while working with hazardous materials such as drugs and chemicals.
- Tracked and scheduled follow-up appointments for animal treatment.
- Used high-tech equipment to assist in diagnostic, medical and surgical procedures.
- Provided guidance to clients on effective animal nutrition and preventive health care methods.
- Examined animals for injury or illness and documented symptoms for veterinarian review.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Instructed staff members on proper handling techniques of animals during examinations or treatments.
- Delivered excellent service to pet owners to drive repeat business.
- Monitored food intake levels of hospitalized patients ensuring they received adequate nutrition while under care.
- Conducted regular inspections of kennel areas to ensure cleanliness standards were met.
- Operated x-ray machines and exposed radiographic films.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Followed precise feeding instructions and schedules for animals under care.
- Recommended vitamins and supplements, dental cleaning, flea control, geriatric care and dietary measures to support optimal health.
- Developed educational and marketing materials detailing veterinary services.
- Provided community outreach on animal behavior through information materials and participation in special events.
Education
Associate of Applied Science - Veterinary Science
Penn Foster Career School
Scranton, PA01-2014
Associate of Science - Veterinary Assistant
Penn Foster Career School
Scranton, PA05-2011
Skills
- Wildlife rehabilitation
- Wildlife assessment
- Rehabilitation treatment planning
- Wildlife training
- Animal care coordination
- Wildlife education
- Wildlife record-keeping
- Inventory management
- Quality assurance
- Safety compliance
- Cross-departmental collaboration
- Effective communication
- Problem solving
- Time management
- Team building
- Compassionate care
Certification
- Veterinary Assistant Certification
- Animal Control Officer
Timeline
Wildlife Rehabilitation Specialist
Nara Wilson
03.2016 - Current
Shelter Operations Coordinator
Bayou Animal Services
09.2015 - 06.2021
Veterinary Technician
Baylor Animal Clinic
04.2012 - 06.2016
Associate of Applied Science - Veterinary Science
Penn Foster Career School
Associate of Science - Veterinary Assistant
Penn Foster Career School