Coleen Fusco
Lynbrook,NY
Summary
Organized and efficient professional offering 6+ years of experience streamlining processes, managing talented team members and performing multiple data entry and pricing administrative tasks. Tireless team player known for staying poised and calm in fast-paced environments. History of exceptional performance in leadership, problem solving, and communication. Independent and quick thinking team player seeking a role offering increasing responsibilities.
Overview
12
12
years of professional experience
Work History
Pricing Administator Supervisor
The Par Group
05.2018 - Current
- Train and supervise data entry team.
- Maintain monthly vendor price comparison reports to ensure buyers are purchasing material at best prices.
- Maintain quarterly price audits for each vendor and submitting for reimbursement.
- Enter order confirmations/invoices for multiple vendors daily.
- Post orders to job cost daily.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
Customer Service Representative
Acosta Sales & Marketing
03.2011 - 05.2018
- Manage a wide variety of customer service and administrative tasks to resolve issues quickly and efficiently.
- Prioritize daily workflows, including all inbound calls and emails, orders, quotes and sales related inquiries.
- Communicate with customers and manufacturers via email and phone regarding orders, pricing discrepancies, product specifications, back orders, order status, order tracking, customer product quotes, promotional offerings, sample requests, etc.
- Enter pricing in pricing database, run price documents for customers and sales team, notify customers of price increases or adjustments.
- Train and assist other customer service representatives in their daily duties.
Education
High School Diploma -
Greenway High School
Phoenix, AZ05.1990
Skills
- Outlook
- Microsoft Word / Excel
- Citrix
- SAP
- PROS
- Sage
- Typing
- Fast learner
- Highly dependable
- Excellent attention to detail
- Dedicated team player
- Work well under pressure
Timeline
Pricing Administator Supervisor
The Par Group
05.2018 - Current
Customer Service Representative
Acosta Sales & Marketing
03.2011 - 05.2018
High School Diploma -
Greenway High School
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