Coleen Moglia
Henderson,NV
Summary
Energetic Event Manager with a 10 year successful career in selling, planning, coordinating and executing small to large scale events. Client-focused on translating visions into one-of-a-kind events. Expert in all facets of event planning with success in controlling costs through strategic negotiations with vendors and suppliers. Committed to going the extra mile to make clients wishes come true.
Overview
8
8
years of professional experience
Work History
Catering and Events Manager
Events Under 100
01.2020 - 12.2023
- Negotiated contracts with clients, ensuring mutually beneficial terms for both parties involved during the pandemic. Specializing in funerals, weddings, and other intimate events within the allowed parameters of state mandated rulings.
- Conducted post-event evaluations to identify areas of improvement and implement necessary changes.
- Managed budgets and resources effectively, ensuring maximum value for clients and the company.
- Improved staff productivity by developing comprehensive training programs focused on skill development and time management techniques.
- Maintained excellent food quality standards by creating menus tailored to specific client requirements.
Events and Catering Manager
Randy Fuhrman Events, Inc
02.2018 - 01.2020
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Hired and trained both permanent and temporary staff members.
- Handled catering scheduling, ordered food and planned events.
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
- Developed comprehensive event proposals that clearly outlined deliverables, timelines, budget requirements based on client input.
- Designed catering packages to increase sales and customer experience.
- Assisted in developing marketing materials to showcase the company''s catering services to potential clients effectively.
- Worked with chefs to plan menus according to client needs and budgets.
Catering Manager
Pink Taco Restaurant
02.2017 - 01.2018
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Handled catering scheduling, ordered food and planned events.
- Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
- Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
- Increased staff productivity through effective scheduling practices that ensured optimal coverage during peak periods.
- Achieved increased client retention rates by providing exceptional customer service throughout the event planning process.
- Designed catering packages to increase sales and customer experience.
- Assisted in developing marketing materials to showcase the company''s catering services to potential clients effectively.
- Promoted catering packages with most profitable outcomes without sacrificing client desires.
- Proactively addressed any issues or concerns from clients or staff members promptly and professionally resolved them.
- Worked with chefs to plan menus according to client needs and budgets.
- Collaborated with clients to create customized menus tailored to their specific preferences and needs.
Experiential Events Operations Manager
Roaming Hunger
11.2015 - 02.2017
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Analyzed and reported on key performance metrics to senior management.
- Facilitated smooth collaboration between departments through clear communication channels.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Developed and implemented strategies to maximize customer satisfaction.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Increased profit by streamlining operations.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
Skills
- Food presentation
- Menu development
- Venue Selection
- Team leadership and supervision
- Deadline Management
- Guest Relations
- Supplier Relations
- Schedule Management
- Project Management
- Client meetings
- Transportation and logistics planning
- Crisis Management
- Vendor coordination
- Operations Oversight
- Records Management
- Event Marketing
- New Business Development
- Social Media Management
- Staff Oversight
- Food service knowledge
- Vendor and contract negotiations
- Budget Management
- Vendor Relationship Management
- Menu Planning
- Business Growth
- Cross-functional teams leadership
- Talent Recruitment
- Expense Control
- Supply Management
- Budget Development
- Team mentorship
- Safe Food Handling
- Critical Thinking
- Collaboration and Teamwork
- Reliable and Responsible
Timeline
Catering and Events Manager
Events Under 100
01.2020 - 12.2023
Events and Catering Manager
Randy Fuhrman Events, Inc
02.2018 - 01.2020
Catering Manager
Pink Taco Restaurant
02.2017 - 01.2018
Experiential Events Operations Manager
Roaming Hunger
11.2015 - 02.2017