Coleen Triunfante

Seasoned Operations Manager and talented leader with 5 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Seasoned Operations Manager and talented leader with 5 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

• Licensed Vocational Nurse, 07/2018, Present
• IV therapy, 06/2021, Present
• Basic Life Support, 07/2017, Present

Train the Trainer Program, 06/2020, Present, Provided Training to Employees regarding body mechanics as well as appointing new trainers. Review and Reinforce Protocols and Policies, 10/2020, Present, Assisted the Operation Manager by reviewing and providing insights on policies as well as reinforcing them to the frontline staff Team Spotlights, 08/2021, Present, Created a visual board highlighting Patient Transport Employees Trained Newly Hired Supervisor, 02/2022, Present, Provided training with newly hired supervisor by orienting with the department policies and protocols as well as reviewing supervisor's duties. Training Guidelines, 10/2019, 01/2020, Created a guideline to follow for new hires during training. Also included guidelines for trainers Unit Transfers, 2019, Present, In charge of communicating, planning, and coordinating with nursing management and front-line staff to perform and assist with patient transfers to different units while following the time frame given by the ANS team. Incentive Program, 2019, Present, Assisted with developing the employee incentive program to acknowledge employees as well as to promote motivation among frontline staff