Summary
Overview
Work History
Education
Skills
Timeline
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Coleen Turner

Columbus,GA

Summary

An efficient office assistant, experienced in handling high-volume calls and direct inquiries. Exhibits a diligent and respectful attitude when interacting with clients and colleagues. Adopts a flexible and hardworking method to optimize internal processes.

Overview

21
21
years of professional experience

Work History

Office Associate

CVS Pharmacy
San Jose, CA
05.2015 - 08.2022
  • Managed incoming and outgoing mail, including sorting, delivery, and pickup of packages.
  • Organized filing system for documents such as invoices, contracts, and reports.
  • Answered telephone inquiries from customers and vendors regarding office operations.
  • Inputted data into computer systems in an accurate and timely manner.
  • Prepared correspondence using Microsoft Word and Outlook.
  • Coordinated travel arrangements for staff members including flights, hotels, car rentals.
  • Resolved customer complaints via phone or email in a professional manner.
  • Processed customer orders by verifying payment information and preparing shipping labels.

Administrative Assistant

U.S. Army Active Duty
Killeen, TX
05.2001 - 08.2005
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.

Education

BBA - Management

Strayer University
Washington, DC
09-2025

Skills

  • Document Control
  • Meeting Scheduling
  • Spreadsheet Creation
  • File Organization
  • Document Management
  • Data Entry

Timeline

Office Associate

CVS Pharmacy
05.2015 - 08.2022

Administrative Assistant

U.S. Army Active Duty
05.2001 - 08.2005

BBA - Management

Strayer University

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Coleen Turner