Coleman Barbee
Jefferson,GA
Summary
Dynamic Operations Shift Supervisor with a proven track record at Syfan Logistics, excelling in workload prioritization and team member engagement. Experienced with coordinating shift activities, ensuring operational standards are met consistently. Utilizes problem-solving skills to address and resolve operational challenges efficiently. Track record of effective team leadership and maintaining high productivity levels.
Overview
10
10
years of professional experience
Work History
Operations Shift Supervisor
Syfan Logistics
Gainesville, GA
09.2023 - Current
- Works with the routing and dispatch team to ensure all required operational tasks and customer expectations are being met
- Engages all team members by effectively coaching, motivating, and evaluating their performance and productivity goals
- Coordinates shift coverage and evaluates and forecasts staffing needs, including managing team member schedules and approval of time off requests
- Collaborates with first shift team members to provide updates of activity that occurred during off shift hours
- Develops team members as successful contributors to achieve the organization’s vision, values, and strategic plan
- Facilitates the training and development process alongside the Training Team to develop team members
- Maintain clear and consistent communication and enforces organizational standards, policies and procedures
- Completes the day-to-day operational functions of the position as a working supervisor
Logistics Coordinator
Syfan Logistics
Gainesville, GA
03.2022 - 09.2023
- Dispatches carriers by phone and computer in an efficient and professional manner.
- Manages load information including pick-up and delivery times for all shipments using logistics management software.
- Tracks and communicates the movements of drivers to shippers and receivers in accordance with established procedures and load specific information.
- Properly directs and resolves inbound calls from drivers and carriers to obtain accurate status and location updates to ensure on-time delivery.
- Efficiently updates Carrier Sales and Customer Sales Reps of any shipment delays or issues when required.
- Validates all load data prior to delivery and addresses all types of product discrepancies requesting documentation as needed.
- Effectively documents the required details of all communications with carriers and customers in the TMS logs.
- Ability to proactively identify load issues and works with team to promptly implement solutions.
- Performs other essential duties as assigned by management in support of optimal operations performance.
Lead Fence Installer
Top Line Fence
Commerce, Ga
06.2016 - 02.2022
- Works with the routing and dispatch team to ensure all required operational tasks and customer expectations are being met
- Engages all team members by effectively coaching, motivating, and evaluating their performance and productivity goals
- Coordinates shift coverage and evaluates and forecasts staffing needs, including managing team member schedules and approval of time off requests
- Collaborates with first shift team members to provide updates of activity that occurred during off shift hours
- Develops team members as successful contributors to achieve the organization’s vision, values, and strategic plan
- Facilitates the training and development process alongside the Training Team to develop team members
- Maintain clear and consistent communication and enforces organizational standards, policies and procedures
- Completes the day-to-day operational functions of the position as a working supervisor
Education
Associate of Science - General Studies
Chattahoochee Valley Community College
Phenix City, AL05.2019
Skills
- Workload prioritization
- Standard operating procedures
- Incident reporting
- Employee engagement
- Problem-solving
- Positive attitude
Timeline
Operations Shift Supervisor
Syfan Logistics
09.2023 - Current
Logistics Coordinator
Syfan Logistics
03.2022 - 09.2023
Lead Fence Installer
Top Line Fence
06.2016 - 02.2022
Associate of Science - General Studies
Chattahoochee Valley Community College